Business Operations Partner, Transportation Program

About the Role

What You Will Do

• Build strong working relationships across REW, including Events, Design & Construction, Food, Security, Facilities, and Workplace Operations
• Partner with teams across the company to understand transportation-related needs, coordinate next steps, and ensure transportation considerations are reflected in broader workplace planning
• Represent the Transportation team in meetings, planning discussions, and cross-functional initiatives as needed
• Gather input, questions, and feedback from employees and internal partners, summarize nuanced issues clearly, and route requests to the appropriate owner, resource, or process
• Track open items and help ensure timely follow-up across stakeholders and team priorities
• Support internal team planning through trackers, documentation, notes, timelines, and action items
• Help organize recurring business rhythms, project milestones, operational priorities, and readiness activities tied to office openings, moves, or workplace changes
• Draft clear internal communications, updates, FAQs, and guidance materials that help partners understand available transportation programs, processes, and tools
• Improve internal processes that help the team stay organized, responsive, and able to support a smooth employee transportation experience as the company grows

What We Are Looking For

• 4+ years of experience in business operations, workplace operations, program coordination, employee experience, or similar roles
• Strong written and verbal communication skills, with the ability to summarize complex or nuanced topics clearly
• Highly organized, detail-oriented, and able to manage multiple priorities while following through reliably
• Ability to build trust across teams and partner with internal stakeholders in sensitive or nuanced situations
• Experience working in workplace, hospitality, real estate, operations, internal service environments, or cross-functional programs
• Ability to navigate ambiguity with sound judgment, curiosity, and a solutions-oriented mindset
• Comfort using project management tools, spreadsheets, and workflow systems to create clarity and momentum
• Ability to travel at minimum 1-2 times per quarter and support transportation needs across APAC, LATAM, and EMEA

Nice to Have

• Experience working in a fast-paced, dynamic environment
• Knowledge of transportation programs and logistics
• Familiarity with AI research and deployment
• Certification in project management or a related field
• Experience working with global teams and supporting international transportation needs

Benefits and Perks

• competitive salary
• comprehensive health insurance
• generous PTO policy
• opportunities for professional growth and development
• remote work stipend
• access to cutting-edge technology and tools
• collaborative and dynamic work environment
• relocation assistance for new employees
• participation in Openai's hybrid work model, with 3 days in the office per week

• Be prepared to discuss your experience with cross-functional coordination and stakeholder support, and provide examples of how you have improved internal processes in previous roles.
• Showcase your ability to work in a fast-paced, dynamic environment and navigate ambiguity with sound judgment and a solutions-oriented mindset.
• Highlight your knowledge of transportation programs and logistics, as well as your experience working with project management tools and workflow systems.
• Emphasize your strong written and verbal communication skills, and provide examples of how you have effectively summarized complex or nuanced topics in the past.
• Be prepared to discuss your experience working with global teams and supporting international transportation needs, and highlight your ability to travel and work in different environments.