Business Operations Program Director
WFA Digital Insight
The demand for skilled business operations directors in healthcare has grown significantly, with a 25% increase in job openings over the past year. As the healthcare landscape continues to evolve, professionals with expertise in strategic planning and stakeholder management are in high demand. SSM Health, a renowned Catholic not-for-profit health system, is seeking a Business Operations Program Director to drive business objectives and advance the organization's mission. With a strong focus on employee satisfaction and a reputation as one of the World's Happiest Workplaces, SSM Health offers a unique opportunity for professionals to make a meaningful impact in the healthcare industry.
Job Description
About the Role
The Business Operations Program Director plays a critical role in driving business objectives and advancing the organization's mission. This remote position offers the opportunity to collaborate with external stakeholders, develop strategic plans, and direct programs that align with defined business goals. As a key member of the RCO Strategy and Culture team, the successful candidate will work closely with senior leadership to communicate opportunities, issues, and general knowledge of relationships with outside providers or vendors.Day-to-day responsibilities will involve collaborating with outside stakeholders or vendors to secure support for project goals, interfacing with senior leadership to ensure strong working relationships, and developing strategic plans and infrastructure to align with defined business goals.
The ideal candidate will have a deep understanding of business operations, program management, and stakeholder engagement. They will be a strategic thinker with excellent communication and problem-solving skills, able to drive business objectives and advance the organization's mission.
What You Will Do
- Collaborate with outside stakeholders or vendors to secure support for project goals
- Interface with senior leadership to communicate opportunities, issues, and general knowledge of relationships with outside providers or vendors
- Develop strategic plans and infrastructure to align with defined business goals
- Direct program through evolving program creation, management tools, and reporting capabilities
- Recommend program budget and monitor and adjust plan as resource requirements change
- Communicate and document program quality outcomes and progress metrics
- Address and resolve project issues to ensure goals remain on track
- Perform other duties as assigned
What We Are Looking For
- Bachelor's degree
- Seven years' experience in business operations or a related field
- Proven track record of developing strategic plans and infrastructure to align with defined business goals
- Excellent communication and problem-solving skills
- Ability to collaborate with external stakeholders and drive business objectives
- Strong understanding of program management and stakeholder engagement
- Ability to work in a remote environment and manage multiple priorities
Nice to Have
- Experience in the healthcare industry
- Knowledge of business operations and program management principles
- Certification in business operations or a related field
Benefits and Perks
- Paid Parental Leave: one week of paid parental leave for newborns or newly adopted children
- Flexible Payment Options: instant access to earned, unpaid base pay through DailyPay
- Upfront Tuition Coverage: upfront tuition coverage through FlexPath Funded
- Comprehensive benefits package to fit individual needs
How to Stand Out
- Tip: Develop a strong understanding of business operations and program management principles to stand out in the application process.
- To succeed in this role, focus on building excellent communication and problem-solving skills.
- Create a portfolio that showcases your experience in developing strategic plans and infrastructure to align with defined business goals.
- Be prepared to discuss your ability to collaborate with external stakeholders and drive business objectives in the interview.
- Research the company culture and values to understand how your skills and experience align with the organization's mission.
- Consider highlighting any experience or knowledge you have in the healthcare industry to demonstrate your understanding of the sector.
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