Business Transformation Lead

About the Role

As a key member of the Expion Health team, the Business Transformation Lead will report directly to the President, Service & Growth, and will be responsible for leading the company's AI Champions program, partnering with executive leadership to prioritize AI initiatives, and tracking progress against transformation milestones.

The successful candidate will be a strategic thinker with a proven ability to drive transformation and change within an organization. They will be a strong communicator with the ability to influence executive stakeholders and earn trust on the front line, and will be comfortable working in a fast-paced environment with ambiguity and uncertainty.

What You Will Do

• Own the AI transformation roadmap end-to-end, from strategy to execution
• Run discovery sessions with department leaders to surface high-impact AI opportunities
• Design and lead the AI Champions program, recruiting, training, and developing a network of department-level AI advocates
• Build and deliver role-based AI learning pathways tailored to the specific needs of each department
• Partner with the executive team to ensure AI initiatives are prioritized, resourced, and connected to business outcomes
• Coordinate with IT and AI Solutions Builders on initiatives that grow beyond departmental scope into broader technical implementations
• Track and communicate progress against transformation milestones
• Champion a culture of curiosity, experimentation, and continuous improvement around AI
• Develop internal AI literacy programs and educational resources to meet people where they are, regardless of technical background
• Stay ahead of the AI landscape, tools, techniques, and best practices, and bring relevant insights back to the organization

What We Are Looking For

• 5+ years of experience in business transformation, change management, operations leadership, or strategic consulting
• Proven ability to sit with a department leader, understand their world, and identify where AI can genuinely help
• Experience designing and facilitating training programs or capability-building initiatives for non-technical audiences
• Fluency in modern AI tools, including LLMs and no-code automation platforms
• Strong communicator with the presence and credibility to influence executive stakeholders and earn trust on the front line
• Comfortable with ambiguity, fast-paced environments, and uncertainty
• Ability to think strategically and drive transformation and change within an organization

Nice to Have

• Experience working in a remote or distributed team environment
• Knowledge of the pharmacy economics industry or a related field
• Certification in AI, machine learning, or a related field

Benefits and Perks

• Salary range:
  75k - $225k
• Opportunity to work with a innovative and fast-growing company
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Access to the latest AI tools and technologies
• Flexible working hours and remote work options
• Comprehensive benefits package, including health, dental, and vision insurance

• Be prepared to showcase your technical expertise in AI and change management, and provide specific examples of how you have driven transformation in previous roles.
• Develop a strong understanding of the pharmacy economics industry and the challenges that Expion Health is trying to solve.
• Emphasize your ability to communicate complex technical concepts to non-technical stakeholders, and provide examples of how you have done so in the past.
• Highlight your experience working in fast-paced environments with ambiguity and uncertainty, and explain how you have adapted to these situations in the past.
• Prepare to discuss your experience with AI tools and technologies, including LLMs and no-code automation platforms, and explain how you have applied these tools to drive business outcomes.
• Be ready to provide examples of how you have championed a culture of curiosity, experimentation, and continuous improvement around AI, and explain how you would approach this in the Business Transformation Lead role.