Candidate Experience Specialist, Contractor

About the Role

In this context, the role matters significantly because it directly impacts the perception and experience of potential team members. Your work will be integral to maintaining accurate and transparent processes within the applicant tracking system and GitLab repositories. Given the all-remote, global environment of Gitlab, adaptability, strong communication skills, and the ability to work independently are crucial.

What You Will Do

• Collaborate with Recruiters, hiring teams, and Recruiting leadership to understand and execute the hiring plan for each job requisition.
• Coordinate with Recruiters to maintain accurate, up-to-date hiring process information in the applicant tracking system and GitLab repositories.
• Manage candidate scheduling and act as the Recruiting Coordinator to organize interviews and keep hiring processes running smoothly.
• Ensure candidates receive timely, thoughtful, and engaging communication at each stage of the hiring process.
• Help manage candidate traffic for all roles, monitoring pipelines and flagging issues or bottlenecks to the recruiting team.
• Create and stage employment contracts for candidates receiving offers on behalf of hiring managers and Recruiters.
• Partner with People Operations to create a seamless handoff for new team members joining Gitlab.
• Promote GitLab's values, culture, and all-remote approach in every interaction, acting as a brand ambassador for potential team members.
• Continuously evaluate and improve the candidate experience, suggesting enhancements to processes and tools as necessary.

What We Are Looking For

• Experience supporting end-to-end hiring processes in partnership with recruiters and hiring managers, ideally in a fast-paced or high-volume environment.
• Skill using an applicant tracking system to schedule, track, and move candidates through interview stages; Greenhouse experience is beneficial.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with hiring teams and candidates.
• Ability to manage multiple priorities and projects simultaneously, maintaining attention to detail in a remote work environment.
• Understanding of the importance of embodying company values in every interaction and facilitating seamless hiring processes.
• Ability to work in an all-remote, global team environment, with flexibility and adaptability.
• Basic knowledge of recruitment principles, practices, and laws.

Nice to Have

• Experience in a similar role within the tech industry.
• Knowledge of DevSecOps and the digital transformation process.
• Familiarity with AI tools and their application in productivity and efficiency.
• Certification in recruitment or a related field.

Benefits and Perks

• Opportunity to work with a global, all-remote team that values innovation, efficiency, and impact.
• Collaborative and dynamic work environment that encourages continuous learning and growth.
• Access to cutting-edge tools and technologies that support productivity and performance.
• Flexible work schedule that accommodates different time zones and personal needs.
• Professional development opportunities, including training, workshops, and conferences.
• Competitive compensation package and benefits, considering the contractor nature of the role.

• Ensure your resume highlights experience with applicant tracking systems and hiring process coordination.
• Develop a portfolio that showcases your ability to manage candidate communication and improve the hiring process.
• Prepare examples of how you've embodied company values in previous roles, especially in remote or fast-paced environments.
• Familiarize yourself with Gitlab's values and culture to demonstrate your fit during the interview process.
• Be ready to discuss how you would handle common challenges in candidate experience, such as communication delays or process inefficiencies.
• Consider asking about opportunities for professional development and growth within the company during your interview.