CAPPS HR/Payroll Senior PeopleSoft Functional Analyst

About the Role

The CAPPS HR/Payroll Senior PeopleSoft Functional Analyst will serve as a subject matter expert across PeopleSoft HCM modules, including HR, Payroll, Time and Labor, Commitment Accounting, and Recruit. This role will operate under established change-control and ITIL-based processes, ensuring seamless integration with existing systems.

What You Will Do

• Provide first-line Level 2 support for complex, high-profile agencies, including intake assessment, advanced troubleshooting, configuration changes, data corrections, and incident escalation.
• Serve as the functional subject matter expert for the CAPPS HR/PY tower, covering Workforce Administration, Payroll Interface, Commitment Accounting, Time and Labor, TAM/CG, and HR Security.
• Create, review, and manage Functional Design Documents (FDDs) and perform functional configuration changes using PeopleSoft delivered features.
• Apply technical skills in Application Designer, Integration Broker, SQR, SQL, and BI Publisher to support functional responsibilities and resolve integration-level issues.
• Manage tools and environment components, including PUM, Change Assistant, Fluid UI, Elasticsearch, lifecycle management, selective adoption, and data migration.
• Oversee and coordinate the Fiscal Year-End process at a statewide level, including cyclic processes such as calendar year-end, 1095-C creation and distribution, legislative changes, federal mandates, and third-party integrations.
• Ensure CAPPS compliance with the Family Medical Leave Act (FMLA), WCAG 2.1 accessibility standards, ITIL principles, and applicable State of Texas HR policies and federal labor laws.
• Participate in Major Incident Management (MIM) for P1 and P2 incidents, Disaster Recovery and Upgrade Testing activities, and annual SOC-1 attestation audits.
• Maintain incident management records in systems such as ServiceNow and BOSSDesk, gather and present data in support of audits and open records requests, and prepare and deliver executive-level presentations.

What We Are Looking For

• Minimum 15 years of extensive knowledge and understanding of State of Texas applicable policies.
• Minimum 15 years of extensive knowledge of federal labor laws.
• Minimum 12 years of extensive technical experience with Application Designer, Integration Broker, SQR, SQL, BI Publisher, SAP Business Objects, and related tools.
• Minimum 10 years of extensive Texas public sector experience directly working for or supporting a large network of 30 or more Texas state government agencies.
• Minimum 10 years of experience creating and managing a strategic roadmap through strong planning skills.
• Strong understanding of security best practices, NIST standards, and multi-tenancy applicability for a statewide ERP instance.

Nice to Have

• Experience with PeopleSoft HCM modules, including HR, Payroll, Time and Labor, Commitment Accounting, and Recruit.
• Knowledge of ITIL principles and change-control processes.
• Familiarity with ServiceNow and BOSSDesk incident management systems.

Benefits and Perks

• Competitive salary and benefits package.
• Opportunity to work remotely and collaborate with a talented team of professionals.
• Professional development and growth opportunities in a dynamic and evolving field.
• Access to cutting-edge technologies and tools.
• Flexible work arrangements and work-life balance.

• Develop a strong understanding of PeopleSoft HCM modules and their applications in the public sector.
• Showcase your experience with technical tools such as Application Designer, Integration Broker, SQR, SQL, and BI Publisher.
• Highlight your ability to work independently and collaboratively in a remote environment.
• Be prepared to discuss your experience with ITIL principles, change-control processes, and security best practices.
• Emphasize your strong problem-solving skills and ability to troubleshoot complex issues.
• Prepare examples of your experience with incident management systems such as ServiceNow and BOSSDesk.
• Research the company and the CAPPS program to demonstrate your knowledge and interest in the role.