Case Support Analyst (DHS)

CACI International IncCACI International Inc·Remote(United States)
Support
AdjustExcel

WFA Digital Insight

As demand for national security and suitability investigations grows, skilled Case Support Analysts are in high demand. With a strong background in customer policies and procedures, candidates can differentiate themselves in this competitive market. CACI International Inc stands out for its commitment to supporting national security, making this role an attractive opportunity for those passionate about the field.

Job Description

About the Role

CACI International Inc is seeking a full-time Case Support Analyst to support national security and suitability investigations.

Responsibilities

  • Serve as a subject matter expert, demonstrating knowledge of customer policies and procedures
  • Provide support to the field and review departments through the investigator helpline and case scoping
  • Review the front end of field investigations for compliance with national standards and customer requirements
  • Manage daily workload and task list, prioritizing based on customer, business needs, and team needs

Requirements

  • U.S. Citizenship
  • Bachelor’s degree or equivalent work-related experience in conducting Federal background investigations and/or reviewing Federal background investigation reports of investigation
  • At least 12 months’ experience conducting/processing background investigations

How to Stand Out

  • Familiarize yourself with Adjust and Excel to increase your chances of success in this role
  • Showcase your ability to multitask and work in fast-paced environments
  • Highlight any experience with national security and suitability investigations
  • Prepare to discuss your knowledge of customer policies and procedures
  • Be ready to provide examples of your problem-solving skills and ability to work independently

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