Catastrophe Property Adjuster- Remote / Work From Home + Regional Travel (Erie,

About the Role

As a Catastrophe Property Adjuster at Erie Insurance, you will be responsible for handling all types of catastrophe property claims, providing support to policyholders during times of need. This role is a unique blend of independence and teamwork, as you will be working from home and traveling regionally to catastrophe sites. With a strong focus on customer service and communication, you will be representing Erie Insurance and making a meaningful impact on people's lives.

The Catastrophe Property Adjuster role is a critical part of Erie Insurance's catastrophe operations, and you will be working closely with claims teams and external resources to deliver fair and timely resolutions. Your day-to-day activities will include conducting on-site inspections, estimating damages, and preparing detailed reports. You will also provide clear, empathetic communication to policyholders throughout the claims process, ensuring that they feel supported and informed every step of the way.

Erie Insurance is committed to the development and well-being of its employees, offering a range of benefits and perks to support your career and personal growth. With a strong focus on diversity, equity, and inclusion, Erie Insurance is an employer of choice for professionals looking to make a meaningful impact in their industry.

What You Will Do

• Investigate, evaluate, and resolve property claims resulting from catastrophes, natural disasters, and large-scale events
• Conduct on-site inspections, estimate damages, and prepare detailed reports
• Provide clear, empathetic communication to policyholders throughout the claims process
• Partner with claims teams and external resources to deliver fair and timely resolutions
• Represent Erie Insurance in a professional and courteous manner
• Travel to catastrophe sites and field inspections across the operating footprint
• Develop and maintain a thorough understanding of insurance policies, procedures, and regulations
• Stay up-to-date with industry trends, best practices, and new technologies
• Collaborate with colleagues to share knowledge, experience, and best practices
• Participate in training and development programs to enhance skills and knowledge

What We Are Looking For

• 2+ years of experience in property claims adjustment or a related field
• Strong knowledge of insurance policies, procedures, and regulations
• Excellent communication, interpersonal, and customer service skills
• Ability to work independently and as part of a team
• Strong analytical, problem-solving, and decision-making skills
• Ability to travel regionally, with a valid driver's license
• High school diploma or equivalent required, bachelor's degree preferred
• Industry certifications, such as CPCU or AIC, an asset
• Proficiency in claims management software and technology

Nice to Have

• Experience working in a remote or virtual environment
• Knowledge of catastrophe modeling and risk assessment
• Familiarity with industry-specific software and tools
• Bilingual or multilingual skills

Benefits and Perks

• Competitive salary and bonus structure
• Comprehensive benefits package, including health, dental, and vision insurance
• 401(k) with company match and pension plan
• Paid time off, including vacation, sick leave, and holidays
• Company-provided vehicle, maintenance, and gas card
• Opportunities for professional development and career advancement
• Flexible work arrangements, including remote work options
• Access to employee assistance programs and wellness initiatives
• Recognition and reward programs for outstanding performance

• Develop a strong understanding of insurance policies, procedures, and regulations to stand out in the application process

- Highlight your experience working in a fast-paced, dynamic environment, and your ability to adapt to changing circumstances - Showcase your excellent communication and interpersonal skills, with examples of how you have provided empathetic support to policyholders in the past - Be prepared to discuss your experience with claims management software and technology, and your ability to learn new systems quickly - Consider obtaining industry certifications, such as CPCU or AIC, to demonstrate your expertise and commitment to the field - Research Erie Insurance and its values, mission, and culture to demonstrate your knowledge and enthusiasm for the company and role - Prepare examples of how you have worked independently and as part of a team, and how you have handled complex and challenging situations in the past