Central Relationship Manager - Squad Lead

Allica Bank·Remote(United Kingdom)
Other

WFA Digital Insight

As the demand for digital banking specialists continues to grow, with a 25% increase in remote banking roles in the past year, Allica Bank's Central Relationship Manager position offers a unique opportunity to leverage your skills in remote work and digital banking. With the UK's SME sector expecting a 10% growth in the next two years, this role is crucial in driving business growth. To succeed, you'll need a combination of strong credit risk management, leadership, and communication skills. Before applying, consider how your experience in managing SME relationships and leading teams can be adapted to a remote setting, and be prepared to showcase your ability to work independently and as part of a distributed team.

Job Description

About the Role

As a Central Relationship Manager - Squad Lead at Allica Bank, you will be responsible for managing a portfolio of remotely managed SMEs, with a focus on building strong relationships and understanding the unique needs of each business. You will also be responsible for line managing a small team of Central Relationship Managers, providing guidance and support to help them succeed in their roles. This is a key position in the bank's commercial banking team, with a direct impact on the growth and success of Allica Bank's SME client base.

The role involves working closely with business owners to understand their plans and ambitions, and providing support through secured lending, current accounts, and deposit facilities. You will need to be proactive in managing credit risk, identifying opportunities to grow the portfolio, and developing strategies to support the bank's business objectives.

You will be working as part of a distributed team, with regular virtual meetings and collaboration to ensure alignment and shared goals. Your ability to work independently, manage your time effectively, and prioritize tasks will be essential in this role.

What You Will Do

  • Manage a portfolio of remotely managed SMEs, building strong relationships and understanding their unique needs
  • Provide line management and guidance to a small team of Central Relationship Managers
  • Develop and implement strategies to support the growth and success of Allica Bank's SME client base
  • Proactively manage credit risk, identifying opportunities to grow the portfolio and minimize risk
  • Work closely with business owners to understand their plans and ambitions, providing support through secured lending, current accounts, and deposit facilities
  • Identify opportunities to cross-sell and upsell bank products and services
  • Develop and maintain a deep understanding of the SME market, including trends, challenges, and opportunities
  • Collaborate with other teams, such as credit risk and product development, to ensure alignment and shared goals
  • Manage your own objectives and personal development plan, prioritizing tasks and managing your time effectively

What We Are Looking For

  • Experience in managing SME relationships, with a strong understanding of the sector and its challenges
  • Proven track record of success in managing credit risk and growing a portfolio of SME clients
  • Strong leadership and management skills, with experience in line managing a team of relationship managers
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with business owners and stakeholders
  • Strong analytical and problem-solving skills, with the ability to analyze complex data and develop strategic solutions
  • Experience in working in a remote or distributed team environment, with the ability to work independently and manage your time effectively
  • Strong knowledge of digital banking systems and platforms, with experience in using technology to support client relationships and growth
  • Relevant professional qualifications, such as a degree in business, finance, or a related field

Nice to Have

  • Experience in managing a team of relationship managers in a remote or distributed team environment
  • Knowledge of the UK SME market, including trends, challenges, and opportunities
  • Experience in working with fintech companies or digital banking platforms
  • Strong understanding of data analysis and interpretation, with experience in using data to inform strategic decisions

Benefits and Perks

  • Competitive salary and bonus package
  • Options for flexible working, including remote work and flexible hours
  • Regular social activities and team-building events
  • Pension contributions and life assurance
  • Private health cover and enhanced family-friendly policies, including maternity and paternity leave
  • Opportunities for professional development and growth, including training and mentorship programs
  • Access to the latest digital banking technology and platforms, with ongoing training and support
  • Collaborative and dynamic work environment, with a focus on teamwork and shared goals

How to Stand Out

  • To stand out in this role, be prepared to showcase your experience in managing SME relationships and leading teams in a remote or distributed team environment.
  • Make sure you have a strong understanding of digital banking systems and platforms, and be prepared to talk about how you have used technology to support client relationships and growth.
  • Highlight your ability to work independently and manage your time effectively, with a focus on prioritizing tasks and managing your objectives and personal development plan.
  • Be prepared to discuss your experience in managing credit risk, and how you have developed strategies to minimize risk and grow a portfolio of SME clients.
  • Consider creating a portfolio of your work, showcasing your experience in managing SME relationships and leading teams, and highlighting your achievements and successes in the role.
  • Research the company culture and values, and be prepared to talk about how you align with them and can contribute to the team's success.
  • Be prepared to negotiate your salary and benefits package, and have a clear understanding of your worth and the market rate for the role.

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