Channel Business Manager

About the Role

The role will involve working closely with cross-functional teams, including sales, marketing, and customer service, to leverage and develop strategic partnerships and drive business growth. The ideal candidate will have a strong understanding of the Australian market, with experience in managing sales channels and partner relationships remotely.

What You Will Do

• Develop and execute sales strategies to drive growth and expansion in non-direct sales channels
• Manage on-boarding and training programs for partners, ensuring seamless integration and effective performance
• Establish and monitor performance metrics and tools to track partner performance and identify areas for improvement
• Collaborate with marketing to develop promotional activities and tools to support partner engagement and sales growth
• Manage contracts and compliance programs, ensuring adherence to company policies and procedures
• Coordinate with cross-functional teams to leverage and develop strategic partnerships and drive business growth
• Attend distributor business reviews and other activities to support growth and expansion
• Coordinate distributor monthly calls and trainings to ensure effective communication and performance
• Manage the Partner Portal, distributor promotion metrics, and SFDC opportunity management system

What We Are Looking For

• Bachelor's degree or equivalent in a related field
• Multi-year experience in the life sciences sector, with a strong understanding of academic, pharmaceutical, and biotech customer segments
• Experience in working with distributors, contract management, and analytics reporting
• Strong understanding of sales strategy and partner management, with a focus on driving growth and expansion
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams
• Strong analytical and problem-solving skills, with the ability to identify areas for improvement and develop effective solutions
• Experience in managing remote teams and partners, with a strong focus on building long-standing relationships

Nice to Have

• Experience in managing sales channels and partner relationships in the Australian market
• Knowledge of the biotech industry, with a focus on genomics and diagnostics
• Experience in using sales analytics tools and software, such as SFDC and Tableau

About the Company

The company's culture is built on a foundation of innovation, collaboration, and customer focus, with a strong emphasis on building long-standing relationships with partners and customers. With a global presence and a growing team, 10x Genomics offers a dynamic and supportive work environment that is ideal for professionals looking to drive growth and expansion in their careers.

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work remotely and flexibly, with a focus on work-life balance
• Collaborative and dynamic work environment, with a strong emphasis on innovation and customer focus
• Professional development and growth opportunities, with a focus on building skills and expertise
• Access to cutting-edge technology and tools, including sales analytics software and genomics platforms
• Comprehensive health and wellness program, including mental health support and employee assistance

• tip: To stand out as a candidate, be sure to highlight your experience in sales strategy and partner management, with a focus on driving growth and expansion in the life sciences sector.
• tip: Develop a strong understanding of the Australian market, including the biotech industry and key customer segments.
• tip: Be prepared to discuss your experience in managing remote teams and partners, with a focus on building long-standing relationships and driving business growth.
• tip: Showcase your analytical and problem-solving skills, with a focus on identifying areas for improvement and developing effective solutions.
• tip: Research the company's culture and values, and be prepared to discuss how your skills and experience align with the company's mission and goals.
• tip: Prepare examples of your experience in managing contracts and compliance programs, and be ready to discuss your approach to managing partner relationships and sales channels.