Channel Manager - USA/ Canada

## About the Role As a Channel Manager at RamSoft, you will play a critical role in driving the company's indirect sales and partner growth strategy in the USA and Canada. This is a dual mandate position, where you will be responsible for recruiting new reseller and value-added reseller (VAR) partners, as well as managing and growing existing partnerships. Your primary focus will be on building and maintaining strong relationships with key stakeholders in the medical imaging industry, including healthcare providers, system integrators, and technology partners.

The Channel Manager role is a key component of RamSoft's global indirect channel program, and you will work closely with the Director of Indirect Channel Sales, technical enablement, marketing, and other cross-functional teams to achieve business objectives. Your success will be measured by your ability to drive pipeline generation, reseller enablement, and deal progression, as well as your capacity to manage complex partner relationships and negotiate agreements.

RamSoft's flagship platforms, PowerServer and OmegaAI, are deployed by healthcare providers across North America, LATAM, EMEA, MENA, APAC, and Africa, offering a unique opportunity to work with a global customer base and contribute to the company's continued growth and expansion.

## What You Will Do - Identify, qualify, and onboard new resellers, VARs, and system integrators across the USA and Canada, with a focus on the healthcare IT, radiology, and medical imaging verticals - Develop and execute a targeted prospecting strategy to drive partner recruitment and growth - Manage the full partner onboarding process, including agreements, training, and go-to-market planning - Build and maintain strong relationships with existing North American channel partners to drive revenue growth and renewal - Conduct regular business reviews and pipeline calls with assigned partners to ensure alignment and progress towards business objectives - Coordinate with technical enablement to ensure partners are trained and certified on PowerServer and OmegaAI - Support partners through the sales cycle, including demo coordination, pricing guidance, and proposal support - Escalate partner issues appropriately and act as an internal advocate for partner needs - Maintain accurate and up-to-date partner pipeline records in HubSpot CRM - Provide regular channel performance updates and partner activity reports to the Director of Indirect Channel Sales - Track partner-sourced and partner-influenced ARR against targets and adjust strategies as needed

## What We Are Looking For - 4-6 years of experience in channel sales, partner management, or indirect sales within medical imaging or radiology IT (PACS, RIS, VNA, or diagnostic imaging software) - Demonstrated ability to both recruit new partners and manage existing partner relationships - Strong commercial acumen, with a solid understanding of subscription licensing models, ARR deal structuring, and partner economics - Proficiency with HubSpot CRM or equivalent - Excellent communication and relationship-building skills, with the ability to interact with clinical or technical imaging audiences - Self-directed and capable of operating in a remote, globally distributed team - Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions - Ability to work in a fast-paced environment and prioritize multiple tasks and projects

## Nice to Have - Direct experience with PACS, RIS, VNA, or AI diagnostic imaging platforms in a sales or channel capacity - Established network within the US or Canadian radiology or imaging IT community - Familiarity with subscription and renewal-based partner economics, including ARR and MRR - French language skills (an asset for Canadian market coverage) - Healthcare IT channel experience, where imaging IT experience is not held

## Benefits and Perks - Remote work flexibility, with the ability to work from anywhere in the USA or Canada - High-growth channel program with real strategic mandate and global exposure - Direct access to senior leadership and a collaborative global team - Opportunity to shape how RamSoft's channel ecosystem develops in North America - Competitive compensation and benefits package - Flexible work hours and a casual work environment - Access to cutting-edge technology and innovative solutions - Professional development opportunities and training programs - Recognition and rewards for outstanding performance

- Tip: Highlight your experience with HubSpot CRM and Excel in your application, as these tools are crucial to the Channel Manager role.

• To stand out, be prepared to discuss your strategy for recruiting new partners and managing existing relationships in the medical imaging industry.
• Showcase your ability to work independently and manage complex partner relationships in a remote environment.
• Demonstrate your understanding of the medical imaging market and the role of channel managers in driving indirect sales and partner growth.
• Be prepared to negotiate your salary and benefits package, and don't be afraid to ask about the company's approach to professional development and growth opportunities.
• Research RamSoft's commitment to accessibility and inclusion, and be prepared to discuss how you can contribute to this effort in your role as Channel Manager.