Chief of Staff - Finance Super App (Thailand)
WFA Digital Insight
The demand for skilled operators in fintech is soaring, with a 25% increase in job postings in the last year. As a Chief of Staff at Bjak, you'll be at the forefront of driving the company's finance super app expansion. With over 20 nationalities represented, Bjak offers a diverse and dynamic work environment. To succeed in this role, you'll need to possess strong execution skills, excellent judgement, and the ability to work with senior stakeholders. Before applying, consider your experience in startups, consulting, or strategy, and be prepared to showcase your skills in problem-solving, communication, and prioritization.
Job Description
About the Role
The Chief of Staff role at Bjak is a senior execution position that will drive the company's finance super app expansion across products, markets, and teams. As a key member of the leadership team, you will align leadership, drive operating cadence, solve cross-functional problems, and turn strategy into measurable progress. Your day-to-day will involve coordinating major workstreams, preparing decision memos, and identifying gaps, risks, and dependencies before they become serious blockers.The role will require you to work closely with founders, CEOs, leadership teams, and senior external stakeholders. You will need to be comfortable operating in ambiguity with limited guidance and be able to go from high-level strategy to detailed execution without losing quality. The team context is fast-paced and dynamic, with a focus on innovation and growth.
Reporting to the CEO, you will be responsible for driving strategic execution across finance super app priorities. Your ability to build and manage operating rhythm, OKRs, leadership updates, decision tracking, and accountability will be crucial to the success of the role.
What You Will Do
- Drive strategic execution across finance super app priorities
- Build and manage operating rhythm, OKRs, leadership updates, decision tracking, and accountability
- Coordinate major workstreams across product, engineering, licensing, market expansion, partnerships, finance, and operations
- Prepare concise decision memos, board/leadership materials, execution plans, and performance reviews
- Identify gaps, risks, and dependencies before they become serious blockers
- Help leadership make sharper trade-offs on people, capital, product, and market priorities
- Own special projects that require senior judgement and cross-functional authority
- Develop and maintain relationships with key stakeholders, including founders, CEOs, and senior external stakeholders
- Stay up-to-date with industry trends and developments, applying this knowledge to drive growth and innovation
What We Are Looking For
- Strong operator with experience driving strategic execution across teams
- Excellent judgement, communication, prioritization, and follow-through
- Ability to work with founders, CEOs, leadership teams, and senior external stakeholders
- Comfortable operating in ambiguity with limited guidance
- Can go from high-level strategy to detailed execution without losing quality
- Strong writing, business analysis, and problem-solving skills
- Experience in startups, consulting, strategy, operations, fintech, financial services, or regional expansion is a strong advantage
- Strong Excel skills and experience
- Ability to work in a fast-paced and dynamic environment
Nice to Have
- Experience in driving finance super app expansion
- Knowledge of the fintech industry and its trends
- Familiarity with OKRs and decision tracking
- Experience in managing operating rhythm and leadership updates
Benefits and Perks
- Opportunity to work with a leading fintech company
- Competitive salary and benefits package
- Remote work arrangement with flexible working hours
- Professional development opportunities, including training and conference attendance
- Access to a diverse and dynamic work environment
- Chance to work with a talented team of professionals
- Comprehensive health insurance and wellness program
- Generous PTO and vacation policy
How to Stand Out
- Ensure you have a strong understanding of Excel and its applications in a fintech setting.
- Develop a portfolio that showcases your experience in driving strategic execution and problem-solving.
- Prepare to talk about your experience in working with senior stakeholders and driving cross-functional projects.
- Research the company and its products to understand the role and its requirements.
- Be prepared to discuss your experience in managing operating rhythm and leadership updates.
- Showcase your ability to work in a fast-paced and dynamic environment, and your experience in driving growth and innovation.
- Be prepared to provide examples of your writing, business analysis, and problem-solving skills.
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