Chief of Staff GM Advertising

About the Role

The Ads organization at Instacart is a dynamic and fast-paced environment, with multiple stakeholders, priorities, and initiatives. The Chief of Staff will serve as the connective tissue across the organization, ensuring that all components work together harmoniously to achieve business objectives. This involves developing and maintaining a deep understanding of the company's goals, challenges, and opportunities, as well as identifying areas for improvement and implementing solutions to drive growth.

Instacart's commitment to flexibility and remote work is a key aspect of its culture, and the Chief of Staff will be expected to thrive in this environment. With the ability to work from anywhere, this role offers the perfect blend of autonomy and collaboration, allowing the successful candidate to leverage their skills and experience to drive results.

What You Will Do

• Develop and execute comprehensive business strategies to drive growth and revenue in the Advertising business
• Foster and maintain strong cross-functional relationships with key stakeholders, including sales, marketing, product, and finance teams
• Collaborate with the General Manager to define and prioritize business objectives, and develop plans to achieve them
• Design and implement operational processes and systems to support the Ads organization, including budgeting, forecasting, and metrics-driven decision-making
• Provide strategic counsel and support to the General Manager, including preparing for meetings, developing presentations, and conducting research
• Manage and prioritize multiple projects and initiatives simultaneously, ensuring timely and effective execution
• Develop and maintain a deep understanding of the company's goals, challenges, and opportunities, and identify areas for improvement
• Build and maintain strong relationships with external partners and vendors, including advertising agencies, media companies, and technology providers
• Stay up-to-date with industry trends, best practices, and emerging technologies, and apply this knowledge to drive innovation and growth
• Work closely with the finance team to develop and manage budgets, forecasts, and financial models

What We Are Looking For

• 10+ years of experience in consulting, corporate tech, or advertising/media, with meaningful exposure to executive audiences
• Strong grounding in digital advertising, retail media, or adjacent businesses, with the ability to engage credibly on the substance and process
• High EQ and a track record of building trusted advisor relationships with senior leaders
• Exceptional analytical ability, with the ability to take complex, ambiguous challenges and turn them into structured, actionable plans
• Demonstrated project management chops, with experience managing multiple high-stakes workstreams simultaneously under tight deadlines
• Outstanding written and verbal communication skills, with the ability to produce crisp executive-ready materials and represent the GM's voice with fidelity
• Strong business acumen, with experience developing and executing business strategies, and analyzing market trends and competitor activity
• Ability to thrive in a fast-paced, dynamic environment, with a strong sense of urgency and adaptability

Nice to Have

• Experience working in a remote or distributed team environment, with a proven ability to collaborate and communicate effectively with colleagues and stakeholders
• Familiarity with Instacart's products and services, or experience working in the grocery delivery or e-commerce space
• Knowledge of digital advertising platforms, including Google Ads, Facebook Ads, and other social media platforms
• Experience working with data analytics tools, including Google Analytics, Excel, and SQL

Benefits and Perks

• Competitive salary and bonus structure
• Equity in a rapidly growing company
• Comprehensive health, dental, and vision insurance
• Flexible PTO policy, with the ability to take time off when needed
• Remote work stipend, with the ability to work from anywhere
• Professional development opportunities, including training, mentorship, and conference attendance
• Access to a dynamic and supportive team environment, with regular social events and activities
• Opportunities for career growth and advancement, with a clear path for professional development

• To stand out as a candidate, be sure to highlight your experience in digital advertising, retail media, or adjacent businesses, and demonstrate your ability to engage credibly on the substance and process.
• Develop a strong understanding of Instacart's products and services, and be prepared to discuss how you can contribute to the company's growth and success.
• Be prepared to provide specific examples of your experience managing multiple projects and initiatives simultaneously, and demonstrate your ability to prioritize and execute effectively.
• Showcase your exceptional analytical ability, and be prepared to discuss how you can apply your skills and experience to drive innovation and growth at Instacart.
• Don't be afraid to ask questions during the interview process, and be sure to clarify any concerns or uncertainties you may have about the role or the company.
• Highlight your ability to thrive in a fast-paced, dynamic environment, and demonstrate your adaptability and sense of urgency.
• Be prepared to discuss your experience working with data analytics tools, and demonstrate your ability to analyze market trends and competitor activity.