Chief of Staff the CEO
WFA Digital Insight
As the demand for skilled digital professionals continues to grow, with a notable 25% increase in remote leadership roles last year, companies like Valiantys are seeking exceptional talents to drive their strategic priorities. The Chief of Staff role stands out in the current job market due to its unique blend of operational and strategic responsibilities, requiring a blend of digital savvy and interpersonal skills. Given the rapid evolution of the digital landscape, candidates with experience in navigating complex decision-making processes and fostering cross-functional alignment will be in high demand. With Valiantys' commitment to flexible remote work policies, this role presents an attractive opportunity for those looking to leverage their skills in a forward-thinking environment. Before applying, candidates should be prepared to showcase their ability to drive clarity and momentum in executive settings.
Job Description
About the Role
The Chief of Staff to the CEO at Valiantys is a pivotal role designed to enhance the CEO's leverage, strengthen executive alignment, and improve the quality and pace of key decisions. This position does not oversee day-to-day company operations but instead acts as an extension of the CEO, focusing on driving clarity, follow-through, and executive coherence across the leadership team. The role is based in New York, New York, but Valiantys offers a flexible remote working policy, allowing for work from anywhere in the United States, preferably within the Eastern Standard Time zone.The Chief of Staff will be integral in designing and running the executive operating rhythm, including C-suite meeting design, leadership team offsites, and the CEO's 1:1 cadence. This involves ensuring each forum has a clear purpose, the right participants, the necessary pre-work, and tangible outputs. Given the distributed nature of the leadership team, the ability to operate effectively in a remote setup and manage asynchronous communication patterns will be crucial.
What You Will Do
- Design and execute the executive operating rhythm across a distributed leadership team.
- Develop and maintain decision-making infrastructure, including RACI frameworks and real-time commitment tracking.
- Create scorecards, dashboards, and executive reporting rhythms to provide the CEO with clear visibility into transformation priorities, business risks, and decisions requiring intervention.
- Partner with the COO and executive team to synthesize progress, identify potential slippage early, and enhance the quality of discussion at the executive level.
- Own the output quality of the company's most important executive forums, ensuring clarity, accountability, and momentum.
- Craft executive-level communications, including board updates, executive memos, decision briefs, and sensitive internal messaging.
- Serve as a thought partner to the CEO on strategic priorities, sensitive issues, and cross-functional tradeoffs.
- Represent the CEO in selected forums with delegated authority and return with recommendations or follow-up actions.
What We Are Looking For
- A proven track record of building and maintaining executive operating rhythms in a professional services or B2B services business.
- Experience in driving accountability through influence, with the ability to build trust with senior leaders.
- Fluency in operating across distributed, multi-regional teams, understanding asynchronous communication patterns and the discipline required for global alignment.
- Strong analytical and problem-solving skills, with the ability to turn complex issues into structured options and actionable next steps.
- Excellent communication and interpersonal skills, with the ability to craft clear, concise messaging for senior audiences.
- Ability to navigate complex decision-making processes and foster cross-functional alignment.
- Familiarity with digital tools and technologies that support remote collaboration and executive-level communication.
Nice to Have
- Experience in AI-enabled software delivery, modern ITSM, and platform engineering.
- Knowledge of professional services firm operations and the challenges of scaling a global business.
- Certification in project management or a related field.
- Experience with data analytics and visualization tools to support executive decision-making.
Benefits and Perks
- Competitive compensation package.
- Flexible remote working policy, allowing for work from anywhere in the United States.
- Opportunity to work with a global professional services firm undergoing significant transformation.
- Collaborative and dynamic work environment with a commitment to innovation and excellence.
- Professional development opportunities, including training and education support.
- Access to cutting-edge digital tools and technologies.
- Comprehensive health insurance package.
- Generous paid time off policy.
How to Stand Out
- Tailor your application: Ensure your resume and cover letter are tailored to the Chief of Staff role, highlighting your experience in executive operational support and strategic planning.
- Be prepared to discuss your approach to executive communications: Show examples of how you have crafted clear, concise messaging for senior audiences in the past.
- Emphasize your ability to work remotely effectively: Given the flexible remote work policy, be ready to discuss how you manage your time, prioritize tasks, and maintain communication in a distributed team environment.
- Prepare for behavioral interviews: The interview process will likely involve behavioral questions aimed at understanding your past experiences and how they relate to the Chief of Staff role.
- Research the company culture: Understand Valiantys' values, mission, and current projects to show your interest and how you can contribute to the company's goals.
- Be ready to negotiate: If offered the position, be prepared to negotiate aspects of your compensation package, considering the benefits of remote work and the value you bring to the role.
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