Chief of Staff - UK

About the Role

In this role, you will have the opportunity to work closely with senior leadership, driving cross-functional alignment and execution momentum. You will be responsible for preparing high-quality briefings, analysis, and recommendations to support C-level decision-making and strategically optimize the leadership's time and focus. Your expertise will be crucial in identifying operational gaps or inefficiencies across the business and proactively coordinating the solutions and systems required to enable company-wide scale.

Bjak is a company that values clarity, speed, and ownership, with a flat, no-politics culture that encourages collaboration and innovation. As a member of the team, you will have the opportunity to work in a dynamic and fast-paced environment, with a clear path for growth and development.

What You Will Do

• Partner directly with leadership to define, track, and drive progress on company-wide strategic priorities, OKRs, and critical initiatives
• Prepare high-quality briefings, analysis, and recommendations to support C-level decision-making and strategically optimize the leadership's time and focus
• Lead and facilitate core leadership forums (ELT meetings, off-sites), driving clear agendas, documentation, and ensuring cross-departmental alignment and execution momentum
• Draft and refine polished communication materials for internal teams, the Board, and investors, serving as a key liaison across departments
• Lead and execute high-priority, complex projects that do not have a natural departmental owner, supporting strategic initiatives from planning through execution
• Identify operational gaps or inefficiencies across the business and proactively coordinate the solutions and systems required to enable company-wide scale
• Develop and maintain a deep understanding of the company's strategy, goals, and priorities
• Build and maintain strong relationships with key stakeholders across the organization
• Stay up-to-date with industry trends and best practices, applying this knowledge to drive innovation and improvement

What We Are Looking For

• Strong background in management consulting, corporate strategy, business operations, or previous Chief of Staff–type roles in high-growth environments
• Proven ability to own complex, cross-functional initiatives with significant accountability
• Strong critical thinking, structuring, and executive-level communication skills
• Experience working closely with senior leadership on sensitive, high-stakes matters
• High level of maturity, discretion, and judgment
• Comfort operating in fast-moving, ambiguous environments
• Strong analytical and problem-solving skills, with the ability to analyze complex data sets and develop actionable insights
• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels
• Proficiency in Excel and other productivity tools

Nice to Have

• Experience working in a startup or scale-up environment
• Familiarity with AI-integrated applications and emerging technologies
• Knowledge of the insurance industry or related fields
• Certification in business operations or a related field
• Experience with project management tools and software

Benefits and Perks

• Competitive compensation package
• Opportunity to work with a talented and motivated team
• Clear path for growth and development
• Flexible working hours and remote work options
• Access to cutting-edge technologies and tools
• Professional development opportunities, including training and certification programs
• Comprehensive health and wellness programs
• Generous paid time off and vacation policy

• To stand out in this role, focus on developing strong analytical and problem-solving skills, with the ability to analyze complex data sets and develop actionable insights.
• Be prepared to demonstrate your experience working closely with senior leadership on sensitive, high-stakes matters, and highlight your ability to build strong relationships with stakeholders at all levels.
• Make sure to showcase your proficiency in Excel and other productivity tools, and highlight any experience you have with project management software.
• Be ready to discuss your experience working in fast-moving, ambiguous environments, and demonstrate your ability to thrive in a dynamic and rapidly changing environment.
• When negotiating salary, be sure to highlight your relevant experience and skills, and be prepared to discuss your long-term career goals and how they align with the company's mission and vision.
• Pay attention to the company culture and values, and be prepared to discuss how you can contribute to and thrive in a flat, no-politics culture that values clarity, speed, and ownership.