Clerk Typist

About the Role

The role requires a high level of attention to detail, strong organizational skills, and proficiency in Microsoft Office, particularly Excel. You will be working in a fast-paced environment, supporting multiple teams, and contributing to the company's mission to provide behavioral health services.

Positive Behavior Steps is a growing organization with a strong commitment to its clients and employees. As a remote worker, you will be part of a distributed team, working independently with minimal supervision, and collaborating with colleagues through video conferencing tools.

What You Will Do

• Type, format, and proofread documents, reports, and correspondence
• Accurately enter and maintain client records, program data, and administrative information in company systems and databases
• Prepare and distribute internal and external communications, including emails, memos, and letters
• Maintain organized and up-to-date digital filing systems in compliance with company policies and HIPAA regulations
• Assist with the preparation of meeting agendas, minutes, presentations, and supporting documentation
• Review documents for accuracy, completeness, and proper formatting before submission or distribution
• Handle incoming and outgoing correspondence and route documents to the appropriate departments
• Support clinical and administrative teams with typing, transcription, and document processing tasks
• Respond to internal requests for documentation and information promptly and professionally
• Identify opportunities to improve clerical and documentation processes and communicate recommendations to management

What We Are Looking For

• High school diploma or equivalent required; associate's or bachelor's degree in business, healthcare administration, or a related field preferred
• 0-2 years of experience in a clerical, typist, administrative, or related role
• Excellent typing speed and accuracy with a minimum of 50-60 WPM
• Strong attention to detail with a high level of accuracy in typing, data entry, and document preparation
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
• Experience with electronic health record systems or document management platforms is a plus
• Strong organizational and time management skills with the ability to manage multiple tasks and meet deadlines

Nice to Have

• Experience working in a behavioral health organization or related field
• Knowledge of HIPAA regulations and confidentiality protocols
• Bilingual skills

Benefits and Perks

• Competitive salary with performance-based incentives
• Comprehensive health, dental, and vision benefits package
• Paid time off and company holidays
• Fully remote work schedule with flexible hours
• Specialized training and onboarding support in behavioral health operations
• Opportunities for career growth and advancement within the organization
• A compassionate, inclusive, and mission-driven work environment
• Ongoing professional development and continuing education opportunities
• Home office stipend to support your remote work setup

• To stand out in your application, be sure to highlight your experience with Excel and attention to detail in your resume and cover letter.
• Practice your typing skills to ensure you meet the required speed and accuracy.
• Research Positive Behavior Steps and the behavioral health industry to understand the company's mission and values.
• Prepare examples of your previous work, such as documents or reports you have prepared, to showcase your skills.
• Be ready to discuss your experience with electronic health record systems or document management platforms, if applicable.
• Familiarize yourself with HIPAA regulations and confidentiality protocols to demonstrate your understanding of the importance of confidentiality in this role.