Client Implementation Specialist

Insurance Office of America·Remote(United States)
Project Management
Excel

WFA Digital Insight

As the remote job market continues to evolve, demand for skilled implementation specialists with strong Excel skills is on the rise. With a growth rate of 23% in 2025 for payroll and HRIS implementations, professionals with expertise in these areas are highly sought after. Insurance Office of America stands out for its commitment to seamless implementation experiences, making this role an attractive opportunity for those looking to make a meaningful impact in the industry.

Job Description

About the Role

As a Client Implementation Specialist, you will play a crucial role in configuring, testing, and delivering payroll and HRIS solutions to a diverse client base using the UKG Ready platform. You will work closely with the sales team and internal stakeholders to ensure a high-quality implementation experience that prioritizes data integrity, client training, and successful product adoption.

Responsibilities

  • Configure, test, demonstrate, and activate payroll, HRIS, time and labor management, and benefits solutions for new and transitioning clients
  • Coordinate and deliver effective training sessions to ensure clients successfully adopt and use the system long-term
  • Collaborate with sales partners to facilitate smooth client transitions and provide a consultative implementation experience
  • Schedule and participate in client handoff meetings to establish implementation scope, timelines, and expectations
  • Ensure quality control and validation of client data during the implementation process to maintain accuracy and compliance

How to Stand Out

  • Develop a strong understanding of payroll and HRIS systems, including the UKG Ready platform, to stand out as a candidate
  • Highlight your Excel skills and experience with data analysis and validation in your application
  • Prepare to discuss your approach to client training and implementation, emphasizing your ability to provide a seamless experience
  • Be prepared to address how you handle data integrity and compliance in your implementation work
  • Consider creating a portfolio that showcases your implementation projects and successes to share with the interviewer

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