Client Partner, Consumer Products & Services - US-Based
WFA Digital Insight
The demand for skilled client partners in the consumer products and services sector has skyrocketed, with a 25% increase in job openings over the past year. Toptal, a pioneering fully remote company, is leading the charge. With their innovative approach to talent acquisition and team management, they're redefining the future of work. As the remote job market continues to evolve, professionals with expertise in digital skills and remote work are in high demand. Toptal's commitment to innovation and customer satisfaction makes this role an exciting opportunity for those looking to grow their career in a dynamic and forward-thinking environment.
Job Description
About the Role
The Client Partner position at Toptal is a critical role that involves building, scaling, and deepening a portfolio of high-priority, high-value enterprise accounts. As a key member of the Consumer Products and Services team, you will be responsible for driving revenue growth, expanding accounts, and ensuring high-quality delivery outcomes. You will work closely with cross-functional teams, including Industry GMs, Practice Leaders, and Delivery teams, to achieve these goals.The ideal candidate will have a strong background in digital skills and remote work, with a proven track record of success in driving revenue growth and client outcomes. You will be expected to own and expand a portfolio of strategically important enterprise CPS accounts, with direct accountability for revenue growth, portfolio scale, and client outcomes.
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
What You Will Do
- Own and expand a portfolio of strategically important enterprise CPS accounts
- Build and sustain senior executive relationships, establishing Toptal as a trusted partner
- Define and execute account strategy, including opportunity creation, pipeline development, and multi-year growth planning
- Lead solution development and deal execution in partnership with Industry GMs, Practice Leaders, and Delivery teams
- Partner with Enterprise Sales Executives to drive coordinated account expansion and maximize total account value
- Maintain disciplined pipeline and account intelligence to support accurate forecasting and informed decision-making
- Ensure high-quality delivery outcomes by aligning cross-functional teams to client objectives and expectations
- Lead strategic conversations with existing clients, exercising discretion and independent judgment
What We Are Looking For
- 5+ years of experience in a client-facing role, preferably in the consumer products and services sector
- Proven track record of driving revenue growth and client outcomes
- Strong background in digital skills and remote work
- Excellent communication, interpersonal, and negotiation skills
- Ability to work independently and as part of a cross-functional team
- Strong business acumen and analytical skills
- Experience with account strategy, opportunity creation, and pipeline development
Nice to Have
- Experience working with enterprise-level clients
- Knowledge of the consumer products and services sector
- Familiarity with Toptal’s business model and value proposition
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a global network of top talent
- Flexible working hours and remote work arrangements
- Access to cutting-edge technology and tools
- Professional development and growth opportunities
- Collaborative and dynamic work environment
How to Stand Out
- To stand out as a candidate, highlight your experience in driving revenue growth and client outcomes in your application.
- Be prepared to discuss your strategy for expanding a portfolio of high-priority, high-value enterprise accounts.
- Showcase your ability to work independently and as part of a cross-functional team.
- Familiarize yourself with Toptal’s business model and value proposition to demonstrate your understanding of the company.
- Be prepared to provide specific examples of your experience in account strategy, opportunity creation, and pipeline development.
- Research the consumer products and services sector to demonstrate your knowledge and expertise.
- Prepare to discuss your experience with digital skills and remote work, and how you can apply these skills to the role.
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