Client Solutions Consultant
WFA Digital Insight
As the demand for fintech and payment solutions continues to grow, with over 80% of businesses adopting digital payment methods, professionals with expertise in client consulting and solution development are in high demand. Fiserv, a global leader in fintech, is seeking a Client Solutions Consultant to drive business growth and enhance client relationships. With the rise of remote work, this role offers the flexibility to work from anywhere in the United States, making it an attractive opportunity for those looking for a better work-life balance. Candidates should be prepared to demonstrate their ability to build strong relationships, identify business needs, and develop tailored solutions that drive client success.
Job Description
About the Role
The Client Solutions Consultant role at Fiserv is a critical position that requires a unique blend of business acumen, technical expertise, and interpersonal skills. As a key member of the Global Solution Consulting organization, you will work closely with clients to understand their business objectives, identify areas for improvement, and develop tailored solutions that meet their needs. Your expertise will help Fiserv deliver on its commitments, strengthen client relationships, and drive business growth.The role involves collaborating with internal stakeholders, including sales, proposal management, product, and technology teams, to develop solution recommendations that support client outcomes. You will also serve as a subject matter expert for Fiserv solutions, providing consultative guidance to clients and internal stakeholders on solution capabilities, implementation considerations, and modernization opportunities.
Fiserv is a dynamic and innovative company that is committed to making a positive impact on the world. With a strong focus on diversity, equity, and inclusion, the company offers a supportive and inclusive work environment that encourages collaboration, creativity, and growth.
What You Will Do
- Engage with clients to understand their business objectives, operational challenges, and solution requirements
- Develop and present tailored solution recommendations aligned to client needs, product capabilities, cost considerations, and compliance requirements
- Support internal partners across the sales cycle, including sales, proposal management, and product teams, to advance solution design and client decision-making
- Collaborate with product and technology teams to evaluate solution options, identify gaps, and inform future development opportunities
- Serve as a subject matter expert for Fiserv solutions within client discussions and internal planning activities
- Provide consultative guidance to clients and internal stakeholders on solution capabilities, implementation considerations, and modernization opportunities
- Identify opportunities for clients to expand use of payment product capabilities that support business growth and operational efficiency
- Perform other related duties and responsibilities as assigned
What We Are Looking For
- 6+ years of experience in client consulting, solution consulting, financial services, or a related field supporting client-facing business and technology solutions
- Experience working with financial institution operations, ACH processing, draft processing, online banking, consumer lending, commercial lending, or related banking environments
- Experience building relationships with internal stakeholders and external clients to assess needs, recommend solutions, and drive aligned outcomes
- Experience presenting business and technical solutions through written proposals, client presentations, and stakeholder discussions
- Strong communication, interpersonal, and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects
Nice to Have
- Experience generating revenue growth for clients by identifying opportunities to expand payment product capabilities
- Experience providing consulting recommendations that support system enhancements and modernization initiatives
- Knowledge of Fiserv Core Processing Platforms or Surround Solutions
- Experience working across product and technology teams to shape future solution offerings
Benefits and Perks
- Competitive salary and bonus structure
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid holidays and generous time away policies
- No-cost mental health support through Employee Assistance Programs
- Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
- Flexible work arrangements, including remote work options
- Opportunities for professional development and growth
How to Stand Out
- Develop a strong understanding of the fintech industry, including trends, challenges, and innovations
- Build a portfolio of your work, including case studies and success stories that demonstrate your expertise in client consulting and solution development
- Prepare to discuss your experience working with financial institution operations, ACH processing, and other related banking environments
- Be ready to provide specific examples of how you have identified opportunities to expand payment product capabilities and driven revenue growth for clients
- Research Fiserv’s products and services, and be prepared to discuss how you can contribute to the company’s mission and goals
- Emphasize your ability to work collaboratively with internal stakeholders and external clients to drive business outcomes
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