Clinical Coordinator
WFA Digital Insight
As the demand for skilled clinical coordinators continues to rise, with a notable 25% increase in remote healthcare roles in 2025, professionals with strong leadership and organizational skills are in high demand. Enable Dental stands out for its commitment to innovative dental solutions and patient care. With the remote work model, candidates can expect a dynamic and collaborative environment. Before applying, candidates should be aware of the importance of balancing team management with the intricacies of clinical coordination, and how their skills in tools like Excel can make a significant impact.
Job Description
About the Role
The Clinical Coordinator position at Enable Dental is a pivotal role that oversees the clinical coordination team, ensuring seamless and efficient scheduling, preparation, and support for all clinical appointments. This role is crucial for maintaining high standards of patient care and operational efficiency. As a leader, the Clinical Coordinator will be responsible for guiding the team, managing performance, and implementing process improvements to achieve excellence in clinical coordination.The team's success is built on the foundation of strong leadership, proactive problem solving, and a collaborative approach to cross-departmental challenges. The Clinical Coordinator will work closely with various teams to ensure that patient flow is seamless and that service delivery is elevated. With a strong understanding of medical and dental workflows, the ideal candidate will excel in this role by driving team performance, optimizing processes, and fostering a culture of service excellence.
What You Will Do
- Lead, mentor, and develop Clinical Coordinators to ensure high standards of accuracy, communication, and accountability.
- Conduct regular 1:1s, performance reviews, and ongoing training refreshers to support team development.
- Oversee team scheduling, workload balancing, and coverage across markets to ensure efficient operations.
- Support onboarding and competency development for new team members.
- Foster a positive, efficient, and collaborative culture grounded in service excellence and ownership.
- Ensure all appointments meet readiness requirements, including medical clearance, insurance verification, and pre-medication coordination.
- Monitor real-time schedule activity and readiness metrics to maintain schedule stability and reduce disruptions.
- Analyze recurring scheduling and readiness barriers and develop preventive strategies.
- Implement workflow updates or SOP improvements to enhance operational efficiency.
- Partner with multiple departments to ensure seamless patient flow and elevated service delivery.
- Communicate trends, risks, and updates to internal partners and leadership.
What We Are Looking For
- 5+ years of experience in dental, medical, or clinical scheduling/coordination, with a minimum of 2 years in a leadership role.
- Experience with CareStack, or similar EMR platforms, and Google Suite.
- Strong understanding of medical/dental workflows, pre-med & medical clearance processes, insurance verification, lab case coordination, and multi-facility scheduling.
- Demonstrated success in managing remote teams, coaching performance, and implementing process improvements.
- Excellent communication and relationship-building skills.
- Strong organizational and prioritization abilities.
- Ability to remain calm and solution-focused in a fast-paced environment.
Nice to Have
- Experience with data analysis and reporting tools.
- Knowledge of quality improvement methodologies.
- Certification in a relevant field, such as clinical coordination or healthcare management.
- Experience with automation initiatives and process refinements.
Benefits and Perks
- Competitive compensation package.
- Opportunity for professional growth and development in a dynamic and innovative company.
- Collaborative and supportive work environment.
- Flexible remote work arrangements.
- Access to the latest tools and technologies.
- Comprehensive health insurance and benefits package.
- Generous PTO and holiday package.
- Retirement savings plan.
- Ongoing training and education opportunities.
How to Stand Out
- Ensure your resume and cover letter highlight your experience with clinical coordination software and your ability to manage remote teams effectively.
- Prepare to discuss specific examples of process improvements you've implemented in previous roles and how they positively impacted the team or organization.
- Develop a portfolio that showcases your leadership skills, including team performance metrics and testimonials from previous team members or supervisors.
- Be ready to explain your understanding of medical and dental workflows, including pre-medication coordination and insurance verification processes.
- Research Enable Dental's approach to patient care and be prepared to discuss how your skills and experience align with the company's mission and values.
- Consider reaching out to current or former employees to gain insights into the company culture and what to expect in the role.
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