Clinical Nurse Navigator (RN)
WFA Digital Insight
The demand for skilled nurse navigators in oncology care has seen significant growth, with a focus on patient-centered, cost-conscious care delivery. As the healthcare landscape continues to shift towards remote and personalized support, professionals with experience in care navigation, oncology, and infusion services are in high demand. Renalogic stands out with its commitment to helping clients manage chronic kidney disease, boasting a 96% client retention rate. Before applying, candidates should be aware of the need for flexibility in scheduling and strong communication skills to effectively support members across different time zones.
Job Description
About the Role
The Clinical Nurse Navigator (RN) position at Renalogic is a pivotal role that serves as the primary nurse for oncology care navigation. This involves guideline-based treatment oversight, symptom assessment, escalation, and survivorship planning, functioning across the full cancer continuum. The role requires advanced clinical oversight, pathway alignment, interdisciplinary coordination, and escalation authority to providers. As a key member of the oncology team, the Clinical Nurse Navigator will provide clinical leadership to ensure care delivery is evidence-based, safe, member-centered, and cost-conscious.The role entails working closely with members, understanding their unique needs, and developing personalized care plans that complement oncologist guidance. This is a fully remote position with minimal travel required, offering the flexibility to work from anywhere in the United States. However, the ability to work a flexible schedule is crucial to meet member needs, which may include early mornings, evenings, and occasional weekends.
What You Will Do
- Establish and maintain contact with assigned oncology members via phone, text, email, and video calls.
- Initiate nursing care plans, educating members on treatment regimens, symptom management, side effects, and disease-specific program benefits.
- Obtain and use clinical information to develop individualized member and clinician-centered care plans.
- Utilize motivational interviewing to empower members, support adherence, and encourage enrollment of new or inactive members in employer-sponsored programs.
- Coordinate care among providers, pharmacies, and support services; facilitate access to medications, infusion services, and financial assistance programs.
- Identify and educate members eligible for clinical trials or therapy adjustments, coordinating logistics with providers and sponsors.
- Monitor adherence, side effects, and treatment response; escalate issues when needed to support physician-directed care.
- Provide emotional support and connect members to counseling, support groups, and survivorship resources.
- Document, request, and send member information per HIPAA; track interactions and outcomes in the EHR.
- Meet assigned metrics, including call volume and enrollment requirements; adapt approaches using multiple communication channels.
What We Are Looking For
- RN license in good standing within a compact state and willingness to pursue additional state nursing licenses as required.
- A minimum of 4 years’ RN experience with clinical experience in oncology required.
- Experience with infusions or critical care, including care navigation, treatment support, and/or complex case management is strongly preferred.
- Must be able to work a flexible schedule to support members in all US time zones.
- Must be able to speak, write, and communicate fluently in English.
- Ability to speak and write Spanish fluently is a big plus, but not required.
- Utilization Review and/or Care Management preferred.
- Experience working 100% remote as a nurse is highly preferred.
Nice to Have
- Experience with electronic health records (EHR) systems.
- Knowledge of motivational interviewing techniques.
- Certification in oncology nursing or a related field.
- Experience with care coordination and patient navigation.
Benefits and Perks
- Competitive salary and benefits package.
- Opportunity to work with a dedicated team making a difference in the lives of patients with chronic kidney disease.
- Flexible scheduling and remote work options.
- Professional development opportunities, including training and education in the latest oncology care practices.
- Access to the latest technology and tools to support patient care and communication.
- Comprehensive health insurance and retirement savings plan.
How to Stand Out
- Ensure your RN license is in good standing and highlight any additional certifications or training in oncology or care navigation.
- Showcase your experience with electronic health records (EHR) systems and any proficiency in motivational interviewing techniques.
- Prepare examples of how you have coordinated care among multiple providers and supported patient adherence to treatment plans.
- Highlight any experience working in a fully remote setting and your ability to maintain flexibility in scheduling to meet patient needs.
- Research Renalogic’s approach to managing chronic kidney disease and be prepared to discuss how your skills and experience align with their mission.
- Consider preparing questions about the company culture, the team you would be working with, and opportunities for professional growth and development.
- Be ready to discuss your salary expectations and any requirements you may have for benefits or support as a remote worker.
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