Clinical Success - Nursing (Pacific Time Zone)
WFA Digital Insight
The demand for skilled nursing professionals in the tech industry is on the rise, with a growing need for experts who can bridge the gap between clinical conversations and actionable data. As the healthcare industry continues to adopt AI-powered solutions, companies like abridge are leading the charge. With the growth of remote work, roles like this one offer a unique opportunity for nurses to leverage their expertise in a innovative and fast-paced environment. Candidates should be aware that this role requires strong understanding of nursing workflows, excellent communication skills, and the ability to build relationships with cross-functional teams. According to recent trends, the healthcare industry has seen a significant increase in the adoption of digital technologies, with over 70% of healthcare organizations investing in AI-powered solutions.
Job Description
About the Role
As a Clinical Success Director - Nursing at abridge, you will be at the forefront of defining, launching, and growing the company's generative AI platform for nurses. Your work will directly contribute to improving the cognitive burden associated with clinical documentation, enabling clinicians to focus on what matters most - their patients. You will be part of a talented team of professionals who are passionate about transforming healthcare delivery experiences with generative AI.The role entails collaborating with clients, partners, product managers, designers, machine learners, and healthcare professionals to bring to life products that bridge the gap between clinical conversations and actionable data. Your expertise in nursing workflows will be invaluable in designing and optimizing solutions that meet the needs of nurses and healthcare organizations.
You will be working closely with the product team to evaluate new product offerings and provide subject matter expertise. Your input will be crucial in shaping the product roadmap and ensuring that the solutions developed meet the needs of the nursing community.
What You Will Do
- Evaluate new product offerings and provide subject matter expertise to the product teams
- Build and maintain relationships across customers, including onboarding users, listening to customer feedback, optimizing nursing workflows, and identifying opportunities for improved engagement and success
- Design and recruit a council of trusted nurse advisors to guide product strategy and roadmap
- Develop a use case-specific end-user survey and a set of success metrics to help communicate impact and value
- Evangelize product capabilities and direction to prospective customers by creating sales collateral, conducting product demos, training, and more
- Collaborate with the sales team to identify new business opportunities and develop strategies to pursue them
- Develop and maintain a deep understanding of the nursing workflow and the challenges faced by nurses in the clinical setting
- Work closely with the product team to prioritize product development and ensure that solutions meet the needs of the nursing community
- Analyze customer feedback and market trends to identify areas for improvement and opportunities for growth
- Develop and execute plans to increase customer engagement and retention
What We Are Looking For
- 5+ years of experience as an RN, preferably in the inpatient setting
- Experience with electronic record systems (Epic is a definite plus)
- Passion for deeply understanding nursing workflows and improving inefficiencies
- Proven track record of leading successful initiatives from conception through launch
- Ability to build relationships with different layers of an organization, from front-line staff to executives
- Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements
- Experience working with cross-functional teams in a fast-paced, startup environment
- Excellent communication and interpersonal skills
- Ability to travel up to 30% of the time
Nice to Have
- Experience with AI-powered solutions in healthcare
- Knowledge of data analytics and reporting tools
- Certification in a relevant field, such as nursing informatics
- Experience working in a remote or distributed team environment
- Familiarity with agile development methodologies
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a talented team of professionals who are passionate about transforming healthcare delivery experiences
- Flexible working hours and remote work arrangements
- Professional development opportunities, including training and education programs
- Access to the latest technologies and tools in the industry
- Recognition and reward programs for outstanding performance
- Comprehensive health insurance and wellness programs
- Generous paid time off and vacation policy
How to Stand Out
- Tip: Highlight your experience with electronic record systems, such as Epic, and your ability to optimize nursing workflows.
- Tip: Be prepared to discuss your understanding of the healthcare industry, specifically clinical workflows and regulatory requirements.
- Tip: Emphasize your ability to build relationships with different layers of an organization and work effectively in a cross-functional team environment.
- Tip: Showcase your passion for improving inefficiencies in nursing workflows and your experience with AI-powered solutions in healthcare.
- Tip: Prepare to discuss your experience with data analytics and reporting tools, and how you can apply this expertise to drive business growth.
- Tip: Be ready to talk about your experience working in a fast-paced, startup environment and your ability to adapt to changing priorities and deadlines.
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