Cloud and System Administrator

About the Role

As a Cloud and System Administrator, you will be working closely with internal staff, external vendors, consultants, and information security resources to support the organization's cloud-based technology needs. You will be reporting directly to the Cloud & Security Manager and may be assigned tasks by the Cloud Solutions Architect as required.

What You Will Do

• Provide technical support for staff related to cloud-based applications, Microsoft 365 services, email, identity and access, virtual meeting tools, endpoint devices, mobile devices, printers, peripherals, and other approved technology services
• Respond to, troubleshoot, and resolve day-to-day IT and cloud service issues in a timely and professional manner, escalating complex matters to external vendors, consultants, or service providers where required
• Configure, administer, maintain, and support cloud-based systems and services, including Azure virtual machines, storage accounts, networking components, identity services, backups, and related Microsoft cloud technologies
• Support the setup, configuration, administration, and ongoing management of internal applications and products hosted across Linux, Windows, containerized, and other cloud-based platforms
• Support onboarding and offboarding processes by preparing required user access, configuring cloud service accounts, provisioning or removing system access, and maintaining access records in accordance with organizational procedures
• Maintain accurate inventory and documentation for cloud services, Azure resources, software and SaaS licenses, endpoint devices, warranties, vendor agreements, and related technology assets
• Assist with cloud-hosted website updates, SaaS platform administration, technology implementations, software deployments, system configuration changes, and routine cloud maintenance activities
• Coordinate with external IT vendors, cloud service providers, consultants, and managed service partners to support operational requirements and technology-related projects
• Support cybersecurity and data protection practices by assisting with cloud service updates, endpoint updates, identity and password management, MFA practices, backups, and adherence to organizational security procedures

What We Are Looking For

• 3+ years of experience in cloud administration, with a focus on Azure and Microsoft cloud services
• Strong technical skills in cloud management, cybersecurity, and digital skills
• Experience with cloud-based systems and services, including Azure virtual machines, storage accounts, and networking components
• Knowledge of Microsoft 365 services, including email, identity and access, and virtual meeting tools
• Strong service-oriented and detail-focused skills, with the ability to support reliable, secure, and cost-effective cloud operations
• Experience with IT operations, including troubleshooting, issue resolution, and problem management
• Strong communication and collaboration skills, with the ability to work with internal staff, external vendors, consultants, and information security resources
• Experience with cloud governance practices, compliance, and confidentiality requirements

Nice to Have

• Experience with Linux, Windows, and containerized platforms
• Knowledge of cybersecurity best practices and data protection principles
• Experience with cloud-hosted website updates, SaaS platform administration, and technology implementations
• Certification in Azure administration or a related field

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a dynamic team and contribute to the company's cloud-based technology needs
• Flexible working hours and remote work options
• Professional development opportunities, including training and certification programs
• Access to the latest cloud technologies and tools
• Collaborative and supportive work environment
• Recognition and rewards for outstanding performance
• Comprehensive health and wellness programs
• Generous paid time off and vacation policy

• To stand out as a candidate, highlight your experience with Azure and Microsoft cloud services, as well as your knowledge of cybersecurity best practices and data protection principles.
• Make sure to tailor your resume and cover letter to the specific requirements of the role, emphasizing your technical skills and experience in cloud administration.
• Be prepared to answer behavioral questions during the interview, providing specific examples of your experience and skills in cloud management and cybersecurity.
• Research the company and the role beforehand, demonstrating your understanding of the company's cloud-based technology needs and your enthusiasm for the position.
• Don't be afraid to ask questions during the interview, such as what a typical day looks like in the role or what opportunities there are for professional development and growth.
• Consider obtaining certification in Azure administration or a related field to demonstrate your expertise and commitment to the field.
• Be prepared to provide examples of your experience with cloud governance practices, compliance, and confidentiality requirements, as well as your ability to work with internal staff, external vendors, consultants, and information security resources.