Cloud Solution Architect (CSA) – Exchange Server & Exchange Online
WFA Digital Insight
As the demand for cloud-based solutions continues to soar, companies are looking for experts who can design and implement secure, scalable, and compliant messaging platforms. With a 25% increase in cloud adoption in the past year, professionals with deep knowledge of Exchange Server architecture and Microsoft 365 services are in high demand. Concentrix is seeking a Cloud Solution Architect to lead the charge in modernizing their customers' infrastructure. To succeed in this role, candidates should have a strong understanding of Active Directory, Azure AD, and networking fundamentals, as well as advanced troubleshooting skills. Before applying, consider brushing up on your PowerShell scripting and Graph API skills.
Job Description
About the Role
As a Cloud Solution Architect at Concentrix, you will be responsible for designing, implementing, and optimizing Microsoft Exchange solutions for enterprise customers. This role is critical in enabling customers to modernize their infrastructure and adopt Microsoft 365 services effectively. You will serve as a technical leader, ensuring secure, scalable, and compliant messaging platforms.The day-to-day responsibilities of this role will involve collaborating with customers to understand their needs and designing tailored solutions to meet those needs. You will work closely with the technical and business stakeholders to align solutions with customer success plans and modernization goals. Your expertise in Exchange Server architecture, administration, and migration will be essential in delivering high-quality solutions.
What You Will Do
- Architect hybrid and cloud Exchange solutions, including migrations to Exchange Online
- Integrate Exchange with Microsoft 365 services (Teams, SharePoint, OneDrive) and Azure Active Directory
- Ensure security, compliance, and resiliency in all designs
- Lead Exchange Server and Exchange Online deployments, upgrades, and health assessments
- Implement retention policies, compliance configurations, and disaster recovery strategies
- Optimize performance and troubleshoot complex messaging issues
- Conduct technical workshops, proof-of-concepts, and readiness sessions
- Act as a trusted advisor to technical and business stakeholders
- Align solutions with customer success plans and modernization goals
- Implement governance for Exchange Online and hybrid environments
- Use PowerShell scripting and Graph API for automation and management tasks
What We Are Looking For
- Deep knowledge of Exchange Server architecture, administration, and migration
- Proficiency in Exchange Online configuration and hybrid deployment
- Strong understanding of Active Directory, Azure AD, and networking fundamentals
- Advanced troubleshooting and performance tuning skills
- Experience with compliance solutions and email retention policies
- Familiarity with Microsoft 365 usage reporting and optimization
- Relevant certifications in Exchange and Microsoft technologies
- 5+ years of experience in customer-facing roles involving enterprise messaging systems
- Strong communication and presentation skills
Nice to Have
- Experience with Azure services and cloud infrastructure
- Knowledge of ITIL and IT service management frameworks
- Familiarity with DevOps practices and automation tools
- Certification in cloud architecture or a related field
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a leading company in the industry
- Flexible working hours and remote work options
- Professional development and training opportunities
- Access to the latest technologies and tools
- Collaborative and dynamic work environment
- Recognition and reward for outstanding performance
How to Stand Out
- Tip: Make sure you have hands-on experience with Exchange Server and Exchange Online, as well as a strong understanding of Microsoft 365 services.
- To stand out, highlight your experience with compliance solutions and email retention policies, as well as your familiarity with Microsoft 365 usage reporting and optimization.
- When applying, be prepared to provide examples of your experience with PowerShell scripting and Graph API for automation and management tasks.
- Consider obtaining relevant certifications in Exchange and Microsoft technologies to demonstrate your expertise.
- During the interview process, be prepared to discuss your experience with cloud-based solutions and your ability to work with technical and business stakeholders.
- Be sure to research the company culture and values to ensure you are a good fit for the role.
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