Commercial Account Executive - Key Accounts, Nordics

## About the Role The Commercial Account Executive - Key Accounts, Nordics role at Gitlab is a critical position that requires a deep understanding of the mid-market sales landscape and the ability to exceed client expectations. As a key member of the sales team, you will be responsible for managing a portfolio of commercial named accounts, working closely with the business development team and sales management to drive growth and revenue. With a strong focus on customer satisfaction, you will be the primary point of contact for prospective and existing customers, advising on the journey with Gitlab to achieve specific business outcomes. The role is based in the Stockholm area, with a requirement for Swedish or Danish language skills. As a commercial account executive, you will be expected to have a true desire to see customers benefit from their investment with Gitlab, demonstrated through progressive experience in software sales and a strong understanding of the industry. Gitlab is committed to innovation and customer satisfaction, with a high-performance culture driven by its values and continuous knowledge exchange. As a member of the team, you will be expected to incorporate AI into your daily workflow, driving efficiency, innovation, and impact. ## What You Will Do - Manage a portfolio of commercial named accounts, working closely with the business development team and sales management to drive growth and revenue - Support Gitlab for commercial named accounts prospects, contributing to root cause analyses on wins and losses - Communicate lessons learned to the team, including account managers, the marketing team, and the technical team - Take ownership of your book of business, documenting the buying criteria, buying process, next steps, and owners - Ensure pipeline accuracy based on evidence and not hope - Contribute to documenting improvements in the sales handbook - Provide account leadership and direction in the pre- and post-sales process - Be the voice of the customer by contributing product ideas to the public issue tracker - Collaborate with the technical team to ensure effective implementation and support of Gitlab solutions - Develop and maintain strong relationships with key decision-makers at customer accounts ## What We Are Looking For - Demonstrated progressive experience in software sales, with a strong understanding of the mid-market sales landscape - Interest in Gitlab, open-source software, and the DevSecOps industry - Ability to leverage established relationships and proven sales techniques for success - Effective communicator with strong interpersonal skills - Motivated, driven, and results-oriented, with excellent negotiation, presentation, and closing skills - Experience with Adjust and Excel, with the ability to learn and adapt to new tools and technologies - Strong understanding of customer needs and the ability to advise on the journey with Gitlab to achieve specific business outcomes - Experience working in a fast-paced, dynamic environment, with the ability to prioritize and manage multiple tasks and projects ## Nice to Have - Experience with Git, software development tools, and application lifecycle management - Knowledge of the Nordics market and regulatory requirements - Familiarity with sales enablement tools and technologies - Experience working in a remote or distributed team environment ## Benefits and Perks - Competitive salary and benefits package - Opportunity to work with a leading DevSecOps platform and contribute to the growth and success of the company - Collaborative and dynamic work environment, with a strong focus on innovation and customer satisfaction - Flexible working hours and remote work options - Access to cutting-edge tools and technologies, with ongoing training and development opportunities - Recognition and reward for outstanding performance and contributions to the team - Comprehensive health and wellness program, with a focus on employee mental and physical health

- Tip: Develop a strong understanding of the mid-market sales landscape and the DevSecOps industry to stand out as a candidate.

• Tip: Highlight your experience with Adjust and Excel, and be prepared to provide examples of how you have used these tools to drive sales growth and customer satisfaction.
• Tip: Showcase your ability to leverage AI in your workflow, and demonstrate your understanding of the importance of innovation and customer satisfaction in the sales process.
• Tip: Be prepared to provide specific examples of your sales experience and achievements, and highlight your ability to work in a fast-paced, dynamic environment.
• Tip: Research Gitlab's values and culture, and be prepared to discuss how your own values and approach to sales align with the company's mission and goals.