Commercial Account Executive

About the Role

The role entails a deep understanding of customer needs, both technical and business-related, and the ability to present clear, engaging solutions. You will be responsible for territory planning, researching prospect customers, and utilizing business development strategies to drive sales growth. With a strong focus on industry trends and competitive differentiation, you will stay ahead of the curve, identifying opportunities to upsell and cross-sell SysAid's platform.

As a key member of the sales team, you will work closely with cross-functional teams, including marketing, product, and customer success, to ensure a seamless customer experience. Your sales strategy will be tailored to your assigned territory, with a focus on building strong relationships with key decision-makers and driving revenue growth.

What You Will Do

• Develop and execute a sales strategy within an assigned territory, identifying key prospects and building relationships
• Conduct thorough research on prospect customers, utilizing business development strategies to drive sales growth
• Present clear, engaging solutions to customers, highlighting the value proposition of SysAid's AI Service Management platform
• Build and maintain strong relationships with key decision-makers, including IT teams, procurement, and senior executives
• Collaborate with internal teams, including marketing, product, and customer success, to drive demand and optimize sales processes
• Stay up-to-date on industry trends and competitive differentiation, identifying opportunities to upsell and cross-sell SysAid's platform
• Utilize sales tools, such as Salesforce, to track sales activity, manage leads, and analyze sales performance
• Develop and maintain a deep understanding of customer needs, both technical and business-related
• Provide feedback to internal teams on customer needs and market trends, contributing to the continuous improvement of SysAid's platform

What We Are Looking For

• 3-5 years of experience in quota-carrying SaaS/B2B software sales as an Account Executive
• 2+ years of experience in B2B sales or business development, with a proven track record of driving results
• Strong communication and presentation skills, with the ability to engage and persuade technical and business audiences
• Experience with sales tools, such as Salesforce, Salesloft, Gong, ZoomInfo, or similar platforms
• Confident negotiator, with experience discussing business terms with IT teams, procurement, and senior decision-makers
• Strong background in working with or selling to IT, with a deep understanding of technical sales and industry trends
• Bachelor's degree or equivalent experience, with a strong focus on skills and experience

Nice to Have

• Experience with AI-powered sales tools and platforms
• Knowledge of IT service management and ITIL frameworks
• Certification in sales or a related field, such as Salesforce Administrator or Sales Cloud Consultant

Benefits and Perks

• Competitive salary and commission structure
• Comprehensive benefits package, including health, dental, and vision insurance
• Generous PTO and paid holidays
• Remote work stipend and flexible work arrangements
• Opportunity to work with a fast-growing, innovative SaaS company
• Collaborative and dynamic work environment
• Professional development opportunities, including training and certification programs

• Tip: Develop a strong understanding of SysAid's AI Service Management platform and its applications in the IT industry.
• Tip: Showcase your sales acumen and ability to navigate complex sales cycles, highlighting your experience with technical sales and industry trends.
• Tip: Utilize sales tools, such as Salesforce, to track sales activity and manage leads, demonstrating your ability to leverage technology to drive sales growth.
• Tip: Prepare to discuss your experience with IT service management and ITIL frameworks, highlighting your knowledge of industry trends and best practices.
• Tip: Highlight your ability to build strong relationships with key decision-makers, including IT teams, procurement, and senior executives, demonstrating your confidence and negotiation skills.
• Tip: Be prepared to provide specific examples of your sales achievements and strategies, showcasing your ability to drive revenue growth and optimize sales processes.
• Tip: Research SysAid's company culture and values, demonstrating your enthusiasm for the role and the company's mission to empower organizations through AI-powered service management.