Commercial Account Manager

CommonroomCommonroom·Remote(Remote - US)·Work From Anywhere
Customer Success
GTM

WFA Digital Insight

As demand for AI-powered GTM solutions surges, Commonroom is ahead of the curve with its innovative platform. With GTM specialists in high demand, this role stands out for its focus on customer ownership and revenue growth. Before applying, candidates should be prepared to showcase their commercial acumen, relationship management skills, and ability to drive expansion opportunities.

Job Description

About the Role

Common Room is seeking a Commercial Account Manager to own post-sales revenue outcomes for a portfolio of customers. The ideal candidate will have a strong background in GTM and be energized by customer ownership and commercial responsibility.

Responsibilities

  • Own a portfolio of Growth customers with responsibility for renewals and expansion
  • Manage the full post-sales commercial lifecycle, from onboarding handoff through renewal
  • Proactively identify and develop upsell and expansion opportunities based on customer usage, maturity, and evolving needs
  • Partner closely with Customer Success, Solutions, and Sales to ensure customers realize value and are positioned for growth

Requirements

  • Early-to-mid career professional with GTM experience
  • Strong commercial and relationship management skills
  • Ability to balance relationship management with revenue ownership

How to Stand Out

  • Be prepared to showcase your GTM expertise and how you've driven revenue growth in previous roles
  • Highlight your ability to balance relationship management with revenue ownership and commercial responsibility
  • Prepare examples of how you've identified and developed upsell and expansion opportunities in previous roles
  • Research Commonroom's platform and be ready to discuss how you can contribute to its growth and development
  • Emphasize your strong communication and negotiation skills, as well as your ability to work closely with cross-functional teams

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