Commercial Development Specialist
Other
Excel
WFA Digital Insight
As the demand for skilled commercial development specialists continues to rise, with a growth rate of over 20% in the past year, professionals with a strong background in data analysis and vendor management are in high demand. Henry Schein's Commercial Development Specialist role stands out for its emphasis on strategic partnerships and process optimization. With the global extended warranty market expected to reach $50 billion by 2028, this role offers a unique opportunity for growth and development. Candidates should be prepared to leverage their Excel skills, industry knowledge, and problem-solving abilities to succeed in this role.
Job Description
About the Role
The Commercial Development Specialist plays a crucial role in driving the success of Henry Schein's Extended Warranty Program. This position involves working closely with internal teams, including Sales, Operations, Accounting, and IT, as well as external partners, to ensure the seamless execution of extended warranty orders and claims. The ideal candidate will be highly organized, detail-oriented, and adept at managing multiple tasks across various platforms. The Extended Warranty Program is a key aspect of Henry Schein's business, providing customers with comprehensive protection and support for their purchases. As a Commercial Development Specialist, you will be responsible for analyzing data, identifying trends, and developing strategic initiatives to drive program growth and improvement. The role is flexible/remote, offering the opportunity to work from anywhere while collaborating with a global team. With a strong focus on work-life balance, Henry Schein provides a supportive environment for professionals to thrive.What You Will Do
- Support performance tracking by preparing forecasting reports and monitoring daily sales and key performance indicators (KPIs)
- Monitor and audit extended warranty contracts from order initiation through service and claims resolution
- Own the monthly reporting process with insurance and manufacturing partners, ensuring data integrity and resolving discrepancies
- Oversee monthly data exchange and communication with approximately 14 vendors
- Assist in reviewing and validating extended warranty claims to ensure compliance with program terms and eligibility criteria
- Collaborate with internal teams and vendors to resolve discrepancies and provide billing support
- Support the creation and maintenance of rate sheets and SKU lists, including generating and managing item codes
- Participate in special projects and perform other duties as required
- Develop and maintain strong relationships with vendors and internal stakeholders
- Identify areas for process improvement and implement changes to increase efficiency and effectiveness
What We Are Looking For
- Strong analytical skills with the ability to identify and resolve data inconsistencies
- Proficiency in Excel, including pivot tables and lookups
- Familiarity with Power BI
- Good understanding of industry practices and standards
- Proficient with tools, systems, and procedures
- Basic planning and organizational skills, with the ability to prioritize tasks and manage time effectively
- Good decision-making, analysis, and problem-solving skills, with the ability to multi-task
- Good verbal and written communication skills, with the ability to present complex information in a clear and concise manner
- Good interpersonal skills, with the ability to build strong relationships with colleagues, vendors, and customers
- Typically 2 to 4 or more years of increasing responsibility in a related professional experience
- Bachelor's Degree or global equivalent in a related discipline
Nice to Have
- Experience with data analysis and reporting tools, such as Tableau or SQL
- Familiarity with project management software, such as Asana or Trello
- Certification in a related field, such as data analysis or business administration
- Experience working in a remote or flexible work environment
Benefits and Perks
- Competitive salary and bonus structure
- Comprehensive benefits package, including medical, dental, and vision coverage
- 401K plan with company match
- Paid time off (PTO) and paid parental leave
- Income protection and work-life assistance programs
- Educational benefits and worldwide scholarship programs
- Volunteer opportunities and community engagement programs
- Flexible spending accounts and remote work stipend
- Access to cutting-edge technology and tools
- Opportunities for professional development and career growth
How to Stand Out
- Develop a strong understanding of Excel and data analysis principles to excel in this role.
- Showcase your ability to work independently and as part of a remote team, highlighting your communication and project management skills.
- Be prepared to provide specific examples of your experience with data analysis, vendor management, and process optimization.
- Research Henry Schein's Extended Warranty Program and be ready to discuss your understanding of the industry and market trends.
- Prepare to discuss your experience with Power BI and other data visualization tools, and how you can apply these skills to drive business growth.
- Consider creating a portfolio or samples of your work to demonstrate your analytical and problem-solving skills.
- Don't be afraid to ask about the company culture, work-life balance, and opportunities for professional development during the interview process.
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