Commercial
WFA Digital Insight
The demand for experienced commercial professionals in the fintech industry has grown significantly, with a 25% increase in job postings over the past year. As a commercial expert at Plaid, you'll be at the forefront of innovation, working with top fintech and financial services companies. With the rise of open finance, companies like Plaid are revolutionizing the way people interact with their finances. To succeed in this role, you'll need strong business instincts, negotiation skills, and the ability to drive commercial outcomes. Before applying, consider your experience in strategic sales, business development, or GTM strategy, as well as your knowledge of the fintech industry.
Job Description
About the Role
The commercial team at Plaid plays a critical role in driving the company's growth and success. As a commercial expert, you'll be responsible for managing key customer contracts, developing pricing strategies, and negotiating deals with top fintech and financial services companies. You'll work closely with cross-functional teams, including sales, account management, and partnerships, to identify new business opportunities and drive revenue growth.The commercial team is a key part of Plaid's go-to-market strategy, and you'll be expected to provide expertise and guidance on commercial matters. You'll also be responsible for crafting repeatable, robust commercial processes that can be scaled across the organization. If you're a motivated and experienced commercial professional looking to make a real impact, this could be the perfect role for you.
Plaid is a leading fintech company that powers the tools and experiences that thousands of developers use to create their own products. The company's network covers 12,000 financial institutions across the US, Canada, UK, and Europe, and it works with top fintech and financial services companies, including Venmo, SoFi, and several Fortune 500 companies.
What You Will Do
- Collaborate closely with Plaid's sales, account management, and partnerships teams to negotiate key customer contracts
- Develop pricing strategies that work for Plaid, prospects, and existing customers
- Drive successful renewals, upsells, and cross-sells with top customers to increase usage and adoption of key Plaid products
- Craft commercial terms and agreements that underpin the relationships between Plaid and its customers
- Serve as a thought partner and subject matter expert on commercial matters for the go-to-market teams
- Work closely with cross-functional teams to identify new business opportunities and drive revenue growth
- Develop and maintain a deep understanding of the fintech industry, including market trends, competitor activity, and regulatory developments
- Provide guidance and support on commercial matters to the sales, account management, and partnerships teams
- Help to develop and implement commercial processes and procedures that can be scaled across the organization
What We Are Looking For
- 4-7 years of experience in strategic sales, business development, finance/consulting, partnerships, or GTM strategy
- Proven track record of negotiating complex deals, including multi-product or multi-party agreements in regulated industries
- Experience working cross-functionally with product, legal, engineering, and GTM teams to shape deals and align priorities
- Strong executive communication skills and the ability to confidently engage senior external stakeholders
- Experience building scalable commercial frameworks, including pricing strategies and decision processes
- Deep interest in fintech, open finance, and technical products, with the ability to understand and advocate for product capabilities in commercial conversations
- Comfort with ambiguity and change, with a bias for action and a growth mindset suited to fast-paced, high-growth environments
- Strong analytical and problem-solving skills, with the ability to analyze complex data sets and make informed decisions
Nice to Have
- Experience working in a fast-paced, high-growth environment
- Knowledge of the financial services or fintech industry, including market trends, competitor activity, and regulatory developments
- Experience working with cross-functional teams to develop and implement commercial processes and procedures
- Strong negotiation and influencing skills, with the ability to build and maintain relationships with key stakeholders
- Experience working with data analysis tools and technologies, including data visualization and reporting tools
Benefits and Perks
- Competitive salary and equity package
- Comprehensive health, dental, and vision insurance
- 401(k) matching and retirement savings plan
- Flexible PTO and vacation policy
- Remote work stipend and home office setup
- Professional development and training opportunities
- Access to a network of experienced professionals and thought leaders in the fintech industry
- Opportunity to work on high-impact projects and drive real change in the fintech industry
How to Stand Out
- Develop a deep understanding of the fintech industry, including market trends, competitor activity, and regulatory developments, to stand out as a candidate.
- Make sure to highlight your experience in strategic sales, business development, or GTM strategy, and be prepared to provide specific examples of your accomplishments.
- Practice your negotiation and influencing skills, as these will be critical in this role.
- Research Plaid's products and services, and be prepared to discuss how you can contribute to the company's growth and success.
- Be prepared to talk about your experience working with cross-functional teams and your ability to build and maintain relationships with key stakeholders.
- Consider creating a portfolio or case studies that showcase your skills and experience in commercial roles, to share with the hiring team.
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