Communications Associate

About the Role

The Communications Associate will be an integral part of a small, highly collaborative team that values creativity, adaptability, and a passion for gaming and technology. You will have the opportunity to work with a diverse group of stakeholders, including internal teams, external agencies, and media partners. If you are a strong communicator with a keen sense of organization and a ability to thrive in fast-moving environments, this role may be an excellent fit for you.

Reporting to the Director of Corporate Communications, you will be part of a team that is committed to making Discord the best platform for gamers and communities to connect and interact. Your contributions will help shape the company's narrative and engage with a vast user base.

What You Will Do

• Help organize team structure and communications workflows, improving internal processes and operational organization across Communications at Discord
• Coordinate between internal partners and cross-functional teams to support media inquiries and communications workflows
• Triage and support on incoming press requests, ensuring timely and effective responses
• Manage timelines, approvals, and stakeholder reviews across projects, ensuring smooth execution and delivery
• Maintain and organize talking points documents, messaging resources, and internal materials, keeping them up-to-date and accessible
• Manage external agency support and day-to-day coordination, ensuring seamless collaboration and communication
• Track media opportunities, coverage, and ongoing communications priorities, providing regular updates and insights
• Support development of press materials, Q&As, briefing docs, and messaging, ensuring consistency and accuracy
• Keep projects moving in fast-paced, high-volume situations with multiple stakeholders, prioritizing tasks and managing deadlines

What We Are Looking For

• 3+ years of experience working in communications (in-house or agency), with a focus on corporate communications and media relations
• Strong organizational and operational instincts, with the ability to manage complex workflows and prioritize tasks
• A collaborative team player who can navigate ambiguity, shifting priorities, and fast-moving situations with good judgment
• Ability to move quickly, be resourceful, and deliver high-quality work in a fast-paced environment
• Familiarity with Discord and/or gaming culture is a plus, but not required
• Excellent written and verbal communication skills, with the ability to craft compelling narratives and messaging
• Strong analytical and problem-solving skills, with the ability to analyze data and provide insights

Nice to Have

• Experience working in the tech or gaming industry, with a focus on corporate communications and media relations
• Familiarity with social media platforms and content management systems
• Knowledge of media relations and crisis communications principles and practices
• Experience working with external agencies and stakeholders, including media partners and influencers

Benefits and Perks

• Competitive salary and equity package, with opportunities for growth and professional development
• Comprehensive benefits package, including health, dental, and vision insurance, as well as 401(k) matching and paid time off
• Flexible work arrangements, including remote work options and flexible hours
• Access to the latest technology and tools, including Discord's platform and services
• Opportunities for professional development and growth, including training and education programs
• A dynamic and collaborative work environment, with a team of talented and passionate professionals

• To stand out as a candidate, be sure to highlight your experience working in fast-paced environments and your ability to prioritize tasks and manage deadlines.
• Familiarize yourself with Discord's platform and services, as well as the gaming industry and culture, to demonstrate your passion and interest in the role.
• Develop a strong portfolio of your work, including writing samples and case studies, to showcase your skills and experience.
• Be prepared to discuss your experience working with media relations and crisis communications, as well as your knowledge of social media platforms and content management systems.
• Research the company culture and values, and be prepared to discuss how you align with them and how you can contribute to the team's success.
• Practice your communication skills, including written and verbal, to ensure you can effectively craft compelling narratives and messaging.
• Be prepared to provide specific examples of your experience working with cross-functional teams and managing complex workflows.