Communications Manager, Internal Communications
WFA Digital Insight
The demand for skilled communications professionals in the non-profit sector has grown significantly, with a 25% increase in job openings over the past year. As companies prioritize internal communications, professionals with expertise in message framing and content planning are in high demand. USA The Nature Conservancy stands out for its commitment to environmental conservation, making this role an attractive opportunity for those passionate about making a positive impact. With the rise of remote work, companies are looking for candidates who can effectively communicate with teams and leaders across different locations. Before applying, candidates should be prepared to showcase their ability to drive organizational clarity and alignment through strategic internal communications.
Job Description
About the Role
The Communications Manager, Internal Communications, plays a critical role in developing and implementing business-focused internal communications plans that facilitate organizational clarity, alignment, and execution. This position serves as a trusted communications partner to leaders and teams, providing guidance on message framing, sequencing, and delivery for complex, enterprise-wide initiatives. The Communications Manager will work closely with the Director of Internal Communications to support organizational decision-making, change, and operational effectiveness.The role entails leading and managing internal communications priorities, setting direction for timing, channels, message development, and content planning. The Communications Manager will partner closely with senior leaders and cross-functional teams to design and deliver communications plans that align with strategies that build trust, reinforce alignment, and support a connected and informed employee experience across the organization.
As a key member of the internal communications team, the Communications Manager will have the opportunity to work on high-profile projects, collaborate with stakeholders across the organization, and develop and implement communications strategies that drive business results.
What You Will Do
- Develop, manage, and implement internal communications plans aligned with enterprise priorities
- Serve as a communications advisor to leaders, providing guidance on messaging, framing, sequencing, and organizational impact
- Lead communications for complex, high-risk, or enterprise-wide initiatives, including change, transformation, and operating model shifts
- Draft, edit, and oversee internal business communications such as executive messages, organizational updates, briefs, and talking points
- Support functional and executive communications by translating strategy and decisions into clear, actionable internal messaging
- Assist in planning and executing all staff events and leadership communications engagements, including run-of-show materials and briefing documents
- Align individual communications initiatives to shared priorities and enterprise-wide framing
- Manage assigned budgets, evaluate results, and develop recommendations for corrective strategies as needed
- Resolve complex issues independently and exercise sound judgment within program goals
- May supervise professional or administrative staff or mentor other individual contributors
What We Are Looking For
- Bachelor’s degree in a related field and a minimum of seven years of experience in internal or corporate communications, or an equivalent combination of education and experience
- Experience advising senior leaders and supporting executive-level internal communications
- Experience leading communications for enterprise-scale initiatives, organizational change, or transformation efforts
- Advanced business writing experience where clarity, precision, and risk awareness are critical
- Experience developing communication and engagement strategies, evaluating effectiveness, and managing multiple complex communications projects simultaneously
- Familiarity with internal communication technologies and best practices
- Excellent writing, presentation, and interpersonal communication skills
- Proficiency in Excel and other Microsoft Office tools
Nice to Have
- Experience supporting communications in a large, decentralized, or matrixed organization
- Experience managing a communications budget
- Multilingual or cross-cultural experience and knowledge of current and evolving trends in internal and corporate communications
- Familiarity with project management tools and software
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a leading non-profit organization in the environmental conservation sector
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Flexible working hours and remote work options
- Access to cutting-edge internal communication technologies and tools
- Comprehensive health and wellness programs
- Generous paid time off and holiday schedule
How to Stand Out
- tip: Develop a strong portfolio that showcases your internal communications experience and skills, including examples of successful communications plans and strategies.
- tip: Highlight your ability to work effectively with senior leaders and cross-functional teams, and demonstrate your understanding of organizational priorities and goals.
- tip: Be prepared to discuss your experience with internal communication technologies and best practices, and explain how you stay up-to-date with industry trends and developments.
- tip: Showcase your advanced business writing skills by providing examples of clear, concise, and engaging internal communications materials, such as executive messages, briefs, and talking points.
- tip: Demonstrate your ability to manage multiple complex communications projects simultaneously, and explain your approach to evaluating effectiveness and developing corrective strategies.
- tip: Research the company culture and values, and be prepared to discuss how your skills and experience align with the organization's mission and goals.
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