Compliance Business Oversight Manager (US)
WFA Digital Insight
The demand for compliance specialists in the financial sector has surged, with a 25% increase in job openings over the past year. As the industry navigates complex regulatory landscapes, professionals with expertise in consumer protection laws and risk management are in high demand. TD Bank's commitment to building a resilient compliance function presents a unique opportunity for professionals to make a tangible impact. With the rise of remote work, candidates can now access roles like this from anywhere, but it's essential to have a deep understanding of credit card regulations and strong analytical capabilities to succeed.
Job Description
About the Role
The Compliance Business Oversight Manager is a critical position at TD Bank, responsible for providing independent oversight of credit card products and services to ensure alignment with regulatory expectations and internal risk frameworks. This role is part of the Compliance team, which is dedicated to reshaping compliance structures and processes, driving innovation, and creating a culture of compliance that cascades throughout the organization. The ideal candidate will have a strong understanding of consumer protection laws, including Regulation Z, UDAAP standards, and the Fair Credit Reporting Act.The team is focused on identifying, assessing, and monitoring compliance risks across the full credit card life cycle, from account origination to customer servicing. As a key partner to the business, this role provides guidance on compliance risks, monitoring activities, issue management, and control effectiveness to promote a strong compliance culture.
What You Will Do
- Serve as primary compliance support for assigned business lines, providing oversight and independent challenge on business activities and initiatives with regulatory impact
- Complete change risk assessments and related questionnaires for new business initiatives, performing review and challenge of inherent regulatory risks, mitigations, and outlining conditions to launch
- Serve as a compliance advisor to business partners through regular meetings and process reviews
- Manage and track compliance-related issues, ensuring timely resolution and regulatory alignment
- Lead regulatory change management efforts for new and updated state laws, ensuring effective business adoption and compliance
- Monitor regulatory complaints, business reports, and key risk indicators to identify trends, gaps, and potential compliance risks
- Review and validate first-line testing to ensure gaps are addressed and aligned with regulatory expectations
- Support control mapping to ensure regulatory requirements are linked to effective business controls
- Collaborate with cross-functional teams to strengthen the compliance framework and reduce risk exposure
What We Are Looking For
- Strong subject matter expertise in credit card regulations and compliance risk management
- Experience in a similar role, preferably in the financial services industry
- Excellent analytical and problem-solving skills, with the ability to influence stakeholders across the organization
- Strong communication and interpersonal skills, with the ability to deliver effective challenge and advisory support to business partners
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects
- Strong knowledge of regulatory requirements, including Regulation Z, UDAAP standards, and the Fair Credit Reporting Act
- Experience with Excel and other Microsoft Office tools
Nice to Have
- Experience with compliance management systems and risk assessment tools
- Knowledge of project management methodologies and principles
- Certification in compliance or a related field, such as CCEP or CRCM
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a leading financial services organization
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Flexible and remote work arrangements
- Access to cutting-edge technology and tools
- Comprehensive health and wellness programs
How to Stand Out
- Tip: Highlight your experience with credit card regulations and compliance risk management in your resume and cover letter.
- To stand out, demonstrate your ability to analyze complex regulatory requirements and develop effective compliance solutions.
- Be prepared to discuss your experience with change management and regulatory compliance in your interview.
- Showcases your skills in Excel and other Microsoft Office tools, as well as any compliance management systems or risk assessment tools you've used.
- Research TD Bank's compliance framework and be prepared to discuss how you can contribute to it.
- Don't be afraid to ask about the company culture, team dynamics, and opportunities for growth and development during the interview process.
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