Compliance Lead, Servicing Advisory

About the Role

The ideal candidate will possess extensive knowledge of FCRA, FDCPA, and other servicing regulations, as well as exceptional analytical skills and a proven track record in developing and implementing effective compliance programs. The ability to stay abreast of changes in servicing, collections, and repayments regulations and ensure organizational policies and procedures align with the latest requirements is essential.

The Compliance Lead will serve as a subject matter expert on compliance matters, providing guidance and training to employees at all levels. This will involve developing and delivering training programs on FCRA, FDCPA, and other relevant servicing, collections, and repayments regulations to ensure awareness and understanding across the organization.

What You Will Do

• Stay abreast of changes in servicing, collections, and repayments regulations and ensure organizational policies and procedures align with the latest requirements.
• Provide guidance to Affirm's Servicing, Collections, and Repayments teams on compliance requirements related to product changes and new initiatives.
• Identify, assess, and manage compliance-related issues within the organization.
• Collaborate with cross-functional teams to develop and implement corrective action plans in response to identified compliance issues.
• Develop and update compliance policies and procedures, ensuring alignment with regulatory requirements and best practices.
• Work closely with the CLO Org to interpret and integrate new laws and regulations into existing compliance programs.
• Develop and deliver training programs on FCRA, FDCPA, and other relevant servicing, collections, and repayments regulations.
• Establish and maintain monitoring mechanisms to track compliance metrics and key performance indicators.
• Prepare and present regular reports to senior management, highlighting compliance status, identified issues, and remediation efforts.

What We Are Looking For

• Bachelor's degree in business, law, finance, or a related field. Advanced degree or professional certification in compliance is a plus.
• Minimum of 4 years of relevant experience in compliance and issues management, with a focus on servicing operations compliance, including FCRA and FDCPA.
• In-depth knowledge of FCRA, FDCPA, and other servicing, collections, and repayments regulations, guidelines, and industry best practices.
• Working knowledge of applicable laws, regulations, and regulatory trends that impact Affirm's business.
• Proven track record in developing and implementing effective compliance programs.
• Exceptional analytical skills, with the ability to analyze complex regulatory requirements and develop practical solutions.
• Strong communication and interpersonal skills, with the ability to provide guidance and training to employees at all levels.

Nice to Have

• Experience with compliance management software and systems.
• Familiarity with data analysis and visualization tools, such as Excel.
• Knowledge of industry-recognized compliance frameworks and standards.
• Certification in compliance, such as CCEP or CSCP.

Benefits and Perks

• Competitive salary and benefits package.
• Opportunity to work with a leading fintech company that is revolutionizing the way people think about credit.
• Collaborative and dynamic work environment with a team of experienced professionals.
• Professional development opportunities, including training and education programs.
• Flexible work arrangements, including remote work options.
• Access to cutting-edge technology and tools.
• Recognition and reward programs for outstanding performance.

• To stand out in your application, be prepared to provide specific examples of your experience in developing and implementing compliance programs, particularly in relation to FCRA and FDCPA.
• Make sure you have a strong understanding of the current regulatory landscape and how it impacts Affirm's business.
• Highlight your analytical skills and ability to analyze complex regulatory requirements and develop practical solutions.
• Be prepared to discuss your experience with compliance management software and systems, as well as data analysis and visualization tools like Excel.
• Show enthusiasm for the company's mission and values, and explain how your skills and experience align with Affirm's goals.
• Be prepared to ask informed questions during the interview process, such as what the biggest compliance challenges are and how the company approaches compliance training and education.