Consultant Relations Director
WFA Digital Insight
As the remote job market continues to evolve, demand for skilled professionals in digital health and consultant relations has surged. With the healthcare industry's increasing adoption of digital solutions, professionals with expertise in building and maintaining relationships with consultants and brokers are in high demand. Included Health stands out for its commitment to innovative health solutions, making this role particularly compelling for those interested in shaping the future of healthcare. Before applying, candidates should be aware that a strong background in health and benefits, along with experience in consultative sales, is crucial. The ability to convey complex information to a broad audience and work independently in a fast-changing environment is also essential.
Job Description
About the Role
The Consultant Relations Director plays a pivotal role in strengthening Included Health's relationships with the broker and consulting community. This involves developing and expanding relationships with influential consultants across national and regional firms, leveraging existing connections to increase awareness and advocacy for Included Health's solutions. The ideal candidate will have a deep understanding of the consultant ecosystem and the ability to navigate complex relationships.The role is integral to supporting pipeline development, active sales opportunities, and strategic renewals. By partnering closely with Sales and Client Success teams, the Consultant Relations Director helps drive business growth and ensures that Included Health's value proposition and differentiated capabilities are effectively communicated to consultant and broker partners.
Included Health is committed to maintaining transparent and equitable compensation practices, ensuring that all employees are fairly rewarded for their contributions. The company's commitment to diversity, equity, and inclusion fosters a culture of respect and collaboration, making it an attractive workplace for professionals seeking a challenging and rewarding career.
What You Will Do
- Develop and maintain trusted relationships with influential consultants across assigned territories and firms.
- Proactively expand networks by developing new relationships with senior consultants and industry leaders.
- Serve as a primary relationship manager for consulting partners, including establishing partnership agreements with national consulting firms.
- Partner with Sales Regional Vice Presidents (RVPs) on coordinated territory strategies that leverage consultant relationships.
- Identify priority consultants connected to key prospects and facilitate introductions to drive opportunity development.
- Support active opportunities by providing insights on consultant dynamics, positioning, and messaging that can improve win rates.
- Articulate Included Health’s value proposition and differentiated capabilities with consultant and broker partners.
- Educate the consultant community on Included Health’s products, solutions, and strategic vision.
- Facilitate meetings and engagements with consultants to deepen understanding of Included Health’s offerings.
- Partner with Sales and Marketing to deliver targeted messaging and consultant awareness initiatives.
- Monitor consultant perspectives, industry trends, and emerging priorities across broker and consulting firms.
What We Are Looking For
- 10+ years of client-facing experience in health and benefits.
- Experience at a consulting or brokerage firm.
- Experience and/or interest in consultative sales.
- Experience in a high growth, fast-changing environment.
- Strong communication skills, both written and verbal, with the ability to convey complex information and messages to a broad and diverse audience.
- Strong interpersonal skills with the ability to work independently and within a team environment.
- Ability to travel up to 2x per month.
- Bachelor's degree required.
Nice to Have
- Advanced degree in a relevant field.
- Certification in a related professional area.
- Experience with CRM software and sales analytics tools.
- Familiarity with the healthcare technology industry.
Benefits and Perks
- Competitive base salary.
- Bonus structure based on performance.
- Equity participation.
- Comprehensive health insurance.
- Generous PTO policy.
- Remote work stipend.
- Professional development opportunities.
- Access to cutting-edge technology and tools.
How to Stand Out
- Ensure your resume and cover letter are tailored to the role, highlighting your experience in building and maintaining relationships with consultants and brokers.
- Prepare examples of how you have successfully leveraged existing relationships to drive business growth and improve win rates.
- Familiarize yourself with Included Health’s products, solutions, and strategic vision to articulate the company’s value proposition effectively.
- Develop a strong understanding of the consultant ecosystem and the ability to navigate complex relationships.
- Be prepared to discuss your experience in consultative sales and your approach to educating the consultant community on new products and solutions.
- Research Included Health’s commitment to diversity, equity, and inclusion and be ready to discuss how you can contribute to this culture.
- Practice articulating complex information in a clear and concise manner, demonstrating your ability to communicate with a broad and diverse audience.
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