Consumer Credit Lead - Cards
WFA Digital Insight
The demand for skilled credit risk professionals in fintech has surged, with a 25% increase in job openings over the past year. As the fintech landscape evolves, companies like Mercury are seeking experts to navigate complex credit strategies. With the rise of digital banking, the ability to balance risk and customer experience is crucial. Mercury's commitment to innovation and customer-centric approach makes this role stand out. Candidates should be prepared to showcase their expertise in credit risk management and data analysis.
Job Description
About the Role
The Consumer Credit Lead - Cards role at Mercury is a unique opportunity to build and scale the underwriting foundation for a new consumer charge card. As a senior credit risk leader, you will be responsible for developing and implementing a data-driven underwriting strategy from the ground up. This is a hands-on, senior individual contributor role that requires a deep understanding of consumer credit risk and the ability to translate underwriting vision into formal credit policy and decision frameworks.The successful candidate will have a strong background in consumer credit risk, with experience launching or redesigning a consumer lending product. You will be working closely with cross-functional teams, including Engineering, Data, and Compliance, to ensure the underwriting program is well-documented and built to scale.
What You Will Do
- Translate underwriting vision into formal credit policy and decision frameworks
- Define approval logic, segmentation strategy, and limit-setting methodology
- Establish portfolio guardrails aligned to loss targets and unit economics
- Design account management strategies across the customer lifecycle
- Develop early portfolio management approaches, including exposure adjustments, servicing strategies, and input into collections processes
- Define portfolio monitoring frameworks and escalation triggers for emerging credit risk trends
- Implement credit policy in the underwriting platform
- Evaluate and integrate key data sources, including bureau, income, and debt signals
- Partner with Engineering and Data to build monitoring and feedback loops
- Own portfolio performance post-launch, including defining and tracking core KPIs
What We Are Looking For
- 6+ years of experience in consumer credit risk, with ideal candidates having 8-12 years of experience
- Experience launching or materially redesigning a consumer lending product
- Experience implementing credit policy within a decisioning or underwriting platform
- Demonstrated experience owning risk strategy and monitoring portfolio performance
- Deep familiarity with bureau data and core credit risk metrics
- Strong analytical and problem-solving skills, with the ability to communicate complex ideas effectively
Nice to Have
- Experience working in a fintech or banking environment
- Knowledge of regulatory requirements and compliance frameworks
- Familiarity with data analysis tools and programming languages, such as SQL
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work on a high-impact project with a talented team
- Flexible working hours and remote work options
- Professional development and growth opportunities
- Access to cutting-edge technology and tools
- Comprehensive health insurance and wellness programs
How to Stand Out
- Develop a strong understanding of consumer credit risk and underwriting strategies to stand out in your application.
- Highlight your experience working with data analysis tools and programming languages, such as SQL.
- Be prepared to provide specific examples of your experience launching or redesigning a consumer lending product.
- Emphasize your ability to communicate complex ideas effectively and work collaboratively with cross-functional teams.
- Showcase your knowledge of regulatory requirements and compliance frameworks to demonstrate your expertise in the field.
- Research Mercury's company culture and values to demonstrate your enthusiasm for the role and the company.
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