Content Manager

About the Role

In this role, you will have the opportunity to work with a variety of clients, from healthcare to technology, and develop a deep understanding of their marketing and PR goals. You will be responsible for researching audiences, industries, and competitive landscapes to inform content strategy and creation. Your expertise in writing, editing, and refining content across formats will be essential in delivering polished and effective content that meets or exceeds client expectations.

Terra is a dynamic and collaborative agency that values creativity, innovation, and teamwork. As a remote-first company, you will have the flexibility to work from anywhere and collaborate with a talented team of professionals who are passionate about delivering exceptional results.

What You Will Do

• Lead client conversations to define goals, guide decision making, and present strategic recommendations with confidence
• Own content strategy from concept through execution, ensuring alignment with business objectives, audience needs, brand voice, and regulatory considerations
• Research audiences, industries, and competitive landscapes to inform content strategy and creation
• Write, edit, and refine content across formats, including articles, webpages, emails, social media, and display ads
• Take independent ownership of workstreams, delivering thoughtful and polished work that consistently meets or exceeds expectations
• Partner closely with clients to gather input, align on messaging, and incorporate feedback across iterative review cycles
• Create and evolve toolkits, templates, and guidelines that support consistent and scalable content delivery
• Build trusted client relationships through proactive communication, sound judgment, and reliable follow-through
• Collaborate with cross-functional teams, including SEO, paid media, design, and development, to deliver cohesive and multichannel content campaigns
• Spot opportunities to improve content quality, strengthen strategic alignment, and elevate how we work with clients

What We Are Looking For

• 7+ years of experience in a creative or digital agency, leading client-facing projects and crafting effective content strategies
• Strong communication and presentation skills, with the ability to confidently present recommendations to senior stakeholders
• Skilled writer and editor with a knack for producing polished and high-impact content across formats
• Deep understanding of the healthcare sector, or a strong desire to learn and grow in this area
• Collaborative and confident leader who excels at building relationships and working with cross-functional teams
• Detail-oriented and highly organized, with the ability to manage multiple projects simultaneously
• Proficient in SEO research and keyword strategy, with a strong understanding of UX writing principles and best practices
• Familiarity with design and development tools, including Figma, and the ability to collaborate with design teams

Nice to Have

• Experience creating presentation decks that clearly articulate strategic recommendations
• Familiarity with A/B testing and social media content creation
• Knowledge of HTML and CSS, with the ability to write clean and efficient code
• Experience working with project management tools, including Asana or Trello

Benefits and Perks

• Unlimited paid time off, with an additional 4 mental wellness days per year
• 100% company-funded health insurance, with dental and vision options
• Paid parental leave and 401(k) plan to help save for your future
• Permanent remote work option, with the flexibility to work from anywhere
• Summer Fridays (office closes at 3:00 PM) and Fall/Winter/Spring Fridays (office closes at 5:00 PM)
• Monthly wellness stipend and quarterly employee appreciation gift
• One-time reimbursement for work-from-home equipment and pre-tax commuter benefits
• Monthly team bonding sessions and the opportunity to join a dynamic and close-knit team

• Develop a strong portfolio that showcases your writing, editing, and content creation skills across various formats.
• Familiarize yourself with the latest industry trends and best practices in content creation, including SEO and UX writing principles.
• Be prepared to provide specific examples of your experience leading client-facing projects and crafting effective content strategies.
• Show a willingness to learn and grow in the healthcare sector, and highlight any relevant experience or knowledge you may have.
• Demonstrate your ability to work independently and manage multiple projects simultaneously, and highlight your organizational and time management skills.
• Be prepared to discuss your experience with design and development tools, including Figma, and your ability to collaborate with cross-functional teams.
• Research the company culture and values, and be prepared to discuss how you align with them and can contribute to the team's success.