Content Operations Coordinator
WFA Digital Insight
The shift to remote work has accelerated demand for skilled content operations professionals, with a 25% increase in job postings in the last year alone. As companies like Colibri Group navigate this new landscape, they require experts who can streamline content delivery while maintaining high standards. With over 1,500 mission-aligned professionals, Colibri Group offers a unique opportunity to join a pioneer in online professional education. Before applying, candidates should be aware that this role requires strong organizational skills, attention to detail, and the ability to work in a structured environment.
Job Description
About the Role
The Content Operations Coordinator plays a vital role in ensuring the seamless delivery of high-quality content at Colibri Group. This involves managing workflows, maintaining governance, documentation, and compliance standards, and supporting various teams across the organization. As a central hub for workflow execution, this role is critical in keeping high-volume, stage-gated workflows organized and on track.The ideal candidate thrives in structured environments, enjoys bringing order to complexity, and takes pride in enabling teams to execute at a high level. Colibri Group's commitment to its values of Love, Joy, Boldness, Teamwork, and Curiosity guides every aspect of its operations, and this role is no exception.
What You Will Do
- Track and reconcile contracts and statements of work (SOWs) to ensure completeness and accuracy
- Execute AI-supported workflows using established SOPs and templates
- Partner with stakeholders and editorial teams to ensure content aligns with brand voice, instructional intent, and quality standards
- Maintain accurate data in content tracking systems and dashboards to support visibility across the development pipeline
- Manage version control and regulatory documentation to ensure audit readiness across brands and formats
- Serve as the point of contact for copyright and permissions for SME-provided materials
- Execute course mapping and tagging workflows across platforms and brands
- Maintain and update the SME talent database
- Coordinate SME scheduling for webinars, podcasts, and content delivery
- Support onboarding processes and access provisioning
What We Are Looking For
- 2+ years of experience in content operations, publishing coordination, or project/program support
- Strong organizational skills with attention to detail and ability to work in a structured environment
- Experience with contract and SOW administration
- Familiarity with AI-assisted production workflows
- Knowledge of content quality assurance and compliance standards
- Excellent communication and interpersonal skills
- Ability to work remotely with a high degree of autonomy
Nice to Have
- Experience with project management tools and software
- Familiarity with digital rights management and copyright laws
- Knowledge of instructional design principles
- Certification in project management or a related field
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a pioneer in online professional education
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Flexible remote work arrangements
- Access to cutting-edge technology and tools
- Recognition and reward for outstanding performance
How to Stand Out
- Tip: Highlight your experience with contract administration and workflow management in your application.
- To stand out, demonstrate your understanding of AI-assisted production workflows and content quality assurance.
- Ensure your portfolio includes examples of your work in content operations, such as project management and team coordination.
- Be prepared to discuss your experience with compliance standards and regulatory documentation during the interview.
- When negotiating salary, consider the company's benefits package and opportunities for professional growth.
- Red flag: If the company lacks a clear vision for its content strategy or has a disorganized workflow, it may be a challenging work environment.
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