Context Engineer

About the Role

Posthog's product-led approach, which has led to the installation of its services by over 450,000 organizations, primarily through word-of-mouth, underscores the importance of user-centric product development. The company's commitment to transparency, autonomy, and rapid shipping means that the Context Engineer will operate in an environment that values independence, innovation, and speed. This role will be part of the Docs & Wizard team, working closely with engineers and other stakeholders to maintain, design, and improve knowledge bases and engineer content to support the company's expanding range of products and services.

What You Will Do

• Design, maintain, and improve knowledge bases to support product analytics, AI-driven insights, and customer data management.
• Engineer and orchestrate content to ensure seamless interaction between human users and AI agents across various Posthog products.
• Collaborate with cross-functional teams, including product, engineering, and design, to identify and prioritize content needs and technological advancements.
• Develop and implement technical documentation to facilitate the onboarding of new users and to support the ongoing education of existing users.
• Work closely with the product development team to ensure that new features and products are properly documented and integrated into the existing knowledge base.
• Conduct analysis and research to stay updated on the latest trends and technologies in AI, data analytics, and product development.
• Contribute to the development of best practices and standards for technical content creation and AI engineering within the company.
• Participate in the review and feedback process for technical content and AI-related projects to ensure high-quality outputs.
• Engage with the broader Posthog community, including users and partners, to gather feedback and insights on how to improve the company's products and services.
• Stay aligned with Posthog's values of transparency, autonomy, and shipping fast, and embody these principles in daily work and decision-making.

What We Are Looking For

• A strong background in technical content creation, preferably with experience in AI, data analytics, or a related field.
• Proficiency in tools and technologies relevant to AI engineering, such as machine learning frameworks, natural language processing tools, and data visualization software.
• Experience with knowledge base design, maintenance, and improvement, with a focus on user experience and accessibility.
• Excellent writing, communication, and project management skills, with the ability to work autonomously and as part of a distributed team.
• A degree in Computer Science, Technical Communications, or a related field, although equivalent experience and a proven track record of delivering high-quality technical content and AI engineering projects will also be considered.
• Familiarity with agile development methodologies and version control systems, such as Git.
• Ability to learn quickly, adapt to new technologies and processes, and contribute to a culture of innovation and continuous improvement.
• Strong analytical and problem-solving skills, with the ability to approach complex technical challenges with creativity and resourcefulness.

Nice to Have

• Experience with Excel or similar spreadsheet software for data analysis and visualization.
• Knowledge of web development principles and technologies, such as HTML, CSS, and JavaScript.
• Familiarity with cloud-based platforms and services, including data warehouses and AI services.
• Participation in open-source projects or personal projects that demonstrate technical expertise and innovation.
• Certification in AI, data science, or a related field, which could be an advantage in the selection process.

Benefits and Perks

• The opportunity to work with a cutting-edge, product-led company that is revolutionizing the tech industry.
• A highly competitive compensation package, although the exact details are not disclosed.
• Flexible, remote work arrangements that prioritize autonomy and work-life balance.
• Access to a wide range of tools, technologies, and training opportunities to support professional development and growth.
• A vibrant, global community of professionals who share a passion for innovation, transparency, and making a meaningful impact.
• A commitment to diversity, equity, and inclusion, with a focus on creating a workplace culture that values and celebrates individual differences.
• Generous benefits, including health insurance, retirement plans, and paid time off, although specific details may vary depending on location and employment status.
• Regular team-building activities, virtual social events, and opportunities for in-person meetups to foster connections among remote team members.

• Leverage your network: If you have connections within Posthog or in the tech industry, don't hesitate to reach out for insights or recommendations that could strengthen your application.
• Showcase your skills: Prepare a portfolio or examples of your work in technical content creation and AI engineering to demonstrate your capabilities and experience.
• Be ready to learn: Posthog is a company that values innovation and continuous learning, so be prepared to embrace new challenges and technologies.
• Highlight your autonomy: Given Posthog's emphasis on autonomy and self-directed work, be sure to highlight instances where you've worked independently or taken the lead on projects.
• Prepare for a culture fit interview: Posthog's culture is unique, with a focus on transparency, shipping fast, and being weird. Be prepared to discuss how your values and work style align with the company's.