Corporate and Business Communications Lead

About the Role

As a key member of the communications team, the Corporate and Business Communications Lead will be expected to move fluidly between corporate reputation, earnings support, enterprise product storytelling, executive thought leadership, customer communications, media strategy, and issues management. The ideal candidate will be equally comfortable developing a long-term narrative, preparing an executive for a high-stakes interview, landing a business or enterprise technology story, and translating product strategy into clear messaging for CIOs, IT leaders, customers, employees, and the market.

What You Will Do

• Develop and execute communications strategies that strengthen Dropbox's reputation with business, technology, financial, and enterprise audiences
• Shape messaging around Dropbox's company strategy, business performance, AI direction, product innovation, customer value, and long-term market opportunity
• Support corporate moments including earnings, business updates, leadership announcements, strategic partnerships, customer milestones, and company-wide initiatives
• Partner with Security and Legal teams on reactive and proactive customer communications around data and security incidents
• Partner with Investor Relations, Legal, Finance, and executive leadership to ensure external communications are accurate, aligned, and market-aware
• Partner with Policy and Legal teams on issues management, social impact, policy and legal comms matters
• Help manage issues and crisis communications with sound judgment, speed, and discretion
• Lead programs that elevate Dropbox's enterprise narrative and drive awareness of its evolution as an AI-powered platform for modern work
• Collaborate with cross-functional teams to develop and implement communications plans that drive business results

What We Are Looking For

• 8+ years of experience in corporate communications, public relations, or a related field
• Proven track record of developing and executing successful communications strategies that drive business results
• Excellent written and verbal communication skills, with the ability to craft compelling narratives and messaging
• Strong understanding of business, technology, and financial audiences, with the ability to navigate complex company storytelling
• Experience working with executive leadership, product, marketing, sales, investor relations, legal, policy, and customer teams
• Strong analytical and problem-solving skills, with the ability to think critically and strategically
• Experience with issues management, crisis communications, and reputation management
• Strong project management skills, with the ability to prioritize multiple projects and deadlines

Nice to Have

• Experience working in the technology or software industry
• Familiarity with AI-powered platforms and their applications in modern work
• Experience with media relations, including pitching stories and securing media coverage
• Experience with social media, including developing and executing social media strategies
• Familiarity with data and analytics, including the ability to measure and evaluate communications effectiveness

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a leading technology company and shape its corporate narrative
• Collaborative and dynamic work environment with a team of experienced professionals
• Flexible working hours and remote work options
• Professional development opportunities, including training and education programs
• Access to the latest technology and tools, including AI-powered platforms
• Comprehensive health and wellness programs, including mental health support
• Generous paid time off and vacation policy

• Tip: Develop a strong understanding of business, technology, and financial audiences, and be prepared to demonstrate your ability to navigate complex company storytelling.
• Tip: Highlight your experience with issues management, crisis communications, and reputation management, and be prepared to provide examples of how you have handled sensitive communications situations.
• Tip: Familiarize yourself with AI-powered platforms and their applications in modern work, and be prepared to discuss how you can leverage this technology to drive business results.
• Tip: Prepare to discuss your experience working with executive leadership, product, marketing, sales, investor relations, legal, policy, and customer teams, and be prepared to provide examples of how you have collaborated with cross-functional teams.
• Tip: Be prepared to provide examples of your written and verbal communication skills, including your ability to craft compelling narratives and messaging.
• Tip: Research Dropbox's company culture and values, and be prepared to discuss how you align with these values and how you can contribute to the company's mission.