Corporate Security Operations Manager, London

About the Role

The London office is a hub for Openai's European operations, and this role plays a vital part in maintaining a safe and secure working environment. The ideal candidate will have a strong background in corporate security, with experience in managing security vendors, guard forces, and access control systems. Excellent communication and stakeholder management skills are essential, as the role involves collaborating with cross-functional teams, including Workplace, HR, IT, and Legal.

The security team at Openai is committed to creating a secure and welcoming environment for all employees, and this role is central to achieving that goal. With the company's focus on AI research and deployment, the security team must stay ahead of emerging threats and adapt to the ever-changing landscape.

What You Will Do

• Develop and implement comprehensive security plans for the London office, including access control, visitor management, and incident response
• Manage security vendors and guard forces, ensuring high-quality services and adherence to contract terms
• Collaborate with cross-functional teams to implement security controls and protocols
• Conduct regular security risk assessments and provide recommendations for improvement
• Lead local incident response efforts, including documentation, after-action reviews, and corrective actions
• Partner with Workplace and Facilities teams to ensure seamless security operations
• Manage security-related budgets and ensure cost-effective solutions
• Develop and maintain relationships with local law enforcement agencies and emergency services
• Coordinate security planning for in-office events, leadership visits, and business travel
• Drive emergency preparedness efforts, including evacuation and muster processes, tabletop exercises, and drills

What We Are Looking For

• 8+ years of experience in corporate security, protective services, law enforcement, military, or a related field
• Proven track record of managing security operations in a modern corporate environment
• Demonstrated ability to manage vendors and guard force operations with measurable outcomes
• Strong incident leadership skills, with the ability to remain calm under pressure
• Excellent stakeholder management skills, with experience in influencing without friction
• Business-level English language skills, with the ability to communicate effectively with global teams
• Experience with access control systems, CCTV, and other security technologies
• Familiarity with UK security regulations and laws

Nice to Have

• Experience working in a technology or AI-related industry
• Knowledge of security frameworks and standards, such as ISO 27001
• Certification in security management, such as CPP or PSP
• Experience with security information and event management (SIEM) systems
• Familiarity with agile project management methodologies

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a leading AI research and deployment company
• Collaborative and dynamic work environment
• Professional development opportunities, including training and certification programs
• Flexible working hours and remote work options
• Access to cutting-edge security technologies and tools
• Comprehensive health and wellness programs
• Generous paid time off and holiday allowance

• Ensure your resume and cover letter highlight your experience in corporate security, particularly in managing security operations and vendor relationships.
• Familiarize yourself with Openai's products and services, and be prepared to discuss how your skills and experience align with the company's mission and values.
• Develop a portfolio of your previous security projects and initiatives, including any notable successes or challenges you've overcome.
• Prepare to discuss your approach to stakeholder management, including how you build relationships with cross-functional teams and external vendors.
• Research the current security landscape in the UK and be prepared to discuss emerging trends and threats.
• Be prepared to provide specific examples of your incident response experience, including how you've handled high-pressure situations in the past.
• Don't be afraid to ask questions during the interview process, particularly about the company culture and the security team's priorities and challenges.