CPT-10827 Medical Administrative Assistant

About the Role

In this fast-paced environment, you will be expected to multitask, prioritize tasks, and maintain a high level of attention to detail. Your excellent communication skills will be essential in providing support to clients and healthcare professionals via phone, email, and other digital channels. As a valued member of the 20four7VA team, you will be supported by a vibrant community of professionals who are dedicated to delivering exceptional services.

What You Will Do

• Manage medical records and maintain accurate and up-to-date information
• Coordinate with healthcare professionals to ensure seamless services
• Provide exceptional customer service to clients via phone, email, and other digital channels
• Utilize Excel to track and analyze data, identify trends, and create reports
• Maintain confidentiality and adhere to data protection policies when handling sensitive medical information
• Develop and implement effective administrative processes to improve efficiency
• Collaborate with the team to achieve goals and objectives
• Participate in ongoing training and development to enhance skills and knowledge
• Stay up-to-date with changing healthcare regulations and policies
• Foster strong relationships with clients and healthcare professionals
• Identify areas for improvement and implement changes to optimize services

What We Are Looking For

• Prior experience in medical administration, preferably in a healthcare setting
• Strong verbal and written English communication skills
• High attention to detail and strong organizational skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Proficiency in Excel and other Microsoft Office applications
• Experience working with healthcare systems and technology
• Strong analytical and problem-solving skills
• Professional demeanor and ability to maintain confidentiality
• Ability to work independently and as part of a team

Nice to Have

• Experience working in a remote or virtual environment
• Knowledge of medical terminology and coding systems
• Certification in medical administration or a related field
• Familiarity with electronic health record systems
• Experience with data analysis and reporting

Benefits and Perks

• Competitive rates
• Weekly payments
• Free training and upskilling opportunities
• Constant support and guidance from the 20four7VA team
• Opportunity to work with a dynamic and supportive community
• Flexibility to work from anywhere in Australia, Canada, United Kingdom, or United States

• Tip: Showcase your experience with Excel and healthcare systems in your application to stand out from other candidates.
• Familiarize yourself with common medical terminology and coding systems to demonstrate your knowledge and skills.
• Highlight your ability to work independently and as part of a team, as well as your strong communication and organizational skills.
• Be prepared to provide examples of times when you had to maintain confidentiality and handle sensitive medical information.
• Research 20four7VA and its services to demonstrate your interest in the company and the role.
• Consider obtaining certification in medical administration or a related field to enhance your skills and job prospects.
• Prepare to discuss your experience with data analysis and reporting, as well as your ability to identify trends and create reports using Excel.