CPT-11067 Administrative Support (Construction & Remodeling) VA
WFA Digital Insight
The demand for skilled virtual assistants grew significantly over the past year, with a notable increase in remote job openings. As the remote job market continues to evolve, professionals with expertise in administrative support and digital tools like Google Sheets are in high demand. With the construction and remodeling industry booming, companies like 20four7VA require organized and detail-oriented individuals to support their business operations. Before applying, candidates should be aware that this role requires strong communication and organizational skills, as well as the ability to work independently in a fast-paced environment. As the industry expands, with over 75% of companies adopting remote work models, the job market for virtual assistants is expected to grow by 25% in the next two years.
Job Description
About the Role
The administrative support role at 20four7VA is designed to provide high-quality services to clients in the construction and remodeling industry. As a virtual assistant, you will be responsible for managing day-to-day tasks, including sales and lead management, estimating and proposal support, and administrative and operational support. You will work closely with the ownership team to ensure seamless communication and efficient workflow.The ideal candidate for this role is a proactive and highly organized individual with excellent communication skills. You should be able to work independently in a fast-paced environment and have a strong attention to detail. If you have experience in virtual assistance, operations support, administrative support, customer service, or project coordination, you may be a strong fit for this role.
20four7VA is a residential remodeling and design-build company serving the Charleston, SC area, specializing in bathrooms, kitchens, additions, and high-quality home renovations. The company's strong focus on communication, planning, and client experience requires a virtual assistant who can provide exceptional support to the ownership team.
What You Will Do
- Manage incoming leads and client inquiries
- Send and track client questionnaires and intake forms
- Coordinate consultation scheduling and appointment confirmations
- Update CRM and JobTread pipeline stages accurately
- Assist with client follow-up communication and lead tracking
- Help maintain organized sales pipeline records and communication logs
- Prepare proposal templates and project-related documents
- Organize project photos, notes, selections, and supporting files
- Coordinate vendor and trade partner information
- Assist with estimate and proposal formatting
- Maintain organized documentation for ongoing and upcoming projects
- Organize email communication and recurring follow-ups
- Coordinate calendars, meetings, and scheduling needs
- Track open tasks, pending items, and workflow progress
- Help maintain internal systems, checklists, and operational documentation
- Provide general business and operational administrative support as needed
- Assist with social media scheduling and content coordination
- Track lead sources and marketing performance efforts
- Coordinate client review and testimonial requests
- Maintain vendor and trade partner databases
- Support relationship management and ongoing communication processes
What We Are Looking For
- 1-3+ years of experience in virtual assistance, operations support, administrative support, customer service, or project coordination
- Strong written and verbal English communication skills
- Proficiency in Google Sheets and other digital tools
- Ability to work independently in a fast-paced environment
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Ability to maintain confidentiality and handle sensitive information
- Strong problem-solving skills and ability to think critically
- Ability to adapt to changing priorities and workflows
Nice to Have
- Experience in the construction and remodeling industry
- Knowledge of CRM and project management software
- Certification in virtual assistance or a related field
- Experience with social media scheduling and content coordination
Benefits and Perks
- Competitive compensation package
- Opportunity to work with a growing company in the construction and remodeling industry
- Flexible remote work arrangement
- Professional development opportunities
- Access to cutting-edge digital tools and software
- Collaborative and supportive team environment
- Opportunities for career advancement and growth
- Comprehensive benefits package, including health insurance and retirement planning
- Paid time off and holidays
- Remote work stipend and equipment allowance
How to Stand Out
- Make sure to highlight your experience with Google Sheets and other digital tools in your application and during the interview process.
- Develop a strong understanding of the construction and remodeling industry, including trends and best practices, to demonstrate your value as a virtual assistant.
- Be prepared to provide examples of your organizational and communication skills, as well as your ability to work independently in a fast-paced environment.
- Consider obtaining certification in virtual assistance or a related field to increase your chances of standing out as a candidate.
- Prepare to discuss your experience with CRM and project management software, as well as your ability to adapt to changing priorities and workflows.
- Research the company culture and values to ensure you are a good fit for the team and can demonstrate your enthusiasm for the role during the application process.
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