CPT-11139 Property Management Virtual Assistant

About the Role

The day-to-day responsibilities of this role will include monitoring incoming emails and phone calls, scheduling appointments, and managing calendars. The virtual assistant will also be required to prepare and send invoices, assist with billing-related tasks, and maintain accurate financial records. Excellent verbal and written English communication skills are essential for this position, as the virtual assistant will be handling phone calls, responding to emails, and coordinating communication between various stakeholders.

What You Will Do

• Manage schedules and calendars for multiple properties
• Coordinate appointments, meetings, and maintenance schedules
• Handle incoming emails and phone calls, responding to inquiries and directing requests to the appropriate person
• Prepare and send invoices to tenants, vendors, and clients
• Assist with billing-related tasks and payment tracking
• Maintain accurate financial records and documentation
• Provide administrative support for daily operations, including managing emails, correspondence, and property-related documentation
• Ensure all appointments and follow-ups are accurately tracked and updated
• Coordinate communication between tenants, vendors, and management when necessary
• Assist with managing maintenance requests and property turnover activities
• Track ongoing property-related tasks and ensure timely follow-up

What We Are Looking For

• Previous experience as a Virtual Assistant, Administrative Assistant, or Property Management Assistant
• Strong organizational and multitasking skills
• Excellent verbal and written English communication skills
• Ability to work independently and as part of a remote team
• Proficiency in Excel and other Microsoft Office tools
• Attention to detail and ability to manage multiple administrative tasks
• Customer-service focused and able to handle phone calls and emails professionally
• Ability to work in a fast-paced environment and prioritize tasks effectively
• High school diploma or equivalent required, degree in business administration or related field preferred

Nice to Have

• Experience working with property management software and systems
• Knowledge of bookkeeping and accounting principles
• Familiarity with Google Suite and other cloud-based productivity tools
• Certification in property management or a related field

Benefits and Perks

• Opportunity to work with a global client base and support a growing property management business
• Competitive compensation package
• Flexible working hours and remote work arrangement
• Ongoing training and professional development opportunities
• Access to cutting-edge technology and tools
• Collaborative and supportive team environment
• Recognition and reward for outstanding performance
• Professional growth and advancement opportunities

• Tip: Highlight your experience with property management software and systems, as well as your proficiency in Excel and other Microsoft Office tools.
• To stand out, be prepared to provide examples of your organizational and multitasking skills, as well as your ability to work independently and as part of a remote team.
• Make sure to tailor your resume and cover letter to the specific requirements of the job, emphasizing your customer-service skills and attention to detail.
• In the interview, be prepared to discuss your experience with bookkeeping and accounting principles, as well as your knowledge of property management regulations and best practices.
• When negotiating salary, consider highlighting your relevant experience and certifications, as well as your ability to work efficiently and effectively in a remote environment.
• Be aware of potential red flags, such as unclear expectations or poor communication from the company, and be prepared to ask questions during the interview process.
• Consider creating a portfolio or samples of your work to demonstrate your skills and experience to potential employers.