Creative Operations Manager

## About the Role The Creative Operations Manager at Stio will be the driving force behind the company's creative function, ensuring the efficient and timely delivery of high-quality projects. This role will involve close collaboration with various teams, including Brand, Performance, E-commerce, Retail, and Product, to manage the full creative project pipeline. By developing and maintaining detailed workback calendars and serving as the primary coordination point between Creative and cross-functional partners, the successful candidate will play a vital role in fostering a culture of creativity and innovation. As a key member of the creative team, the Creative Operations Manager will be responsible for establishing and maintaining Stio's creative workflow systems, including Asana project architecture and team operating rhythms. This will involve identifying process inefficiencies and implementing solutions to bring structure and consistency to the creative function. By championing the adoption of AI tools and streamlining production processes, the Creative Operations Manager will help to drive business growth and improve output quality. Stio's commitment to sustainability and inclusivity is at the heart of its operations, and the Creative Operations Manager will be expected to embody these values in their work. By promoting a culture of diversity, equity, and inclusion, the successful candidate will help to foster a positive and supportive work environment that encourages creativity and collaboration. ## What You Will Do - Own the creative team's full project pipeline from brief intake through final delivery, managing priorities, timelines, and stakeholder alignment across every workstream - Build and maintain detailed workback calendars across seasonal campaigns, product launches, channel executions, and evergreen creative needs - Serve as the primary coordination point between Creative and cross-functional partners, including Brand Marketing, Digital, E-commerce, Retail, and Product - Facilitate project kick-offs, weekly check-ins, and milestone reviews with clear agendas and action-oriented follow-ups - Track and communicate project status, team bandwidth, and key deadlines to creative leadership, surfacing roadblocks early and helping to resolve them - Partner with the go-to-market team to ensure creative production timelines ladder up correctly to seasonal launch dates - Establish and enforce consistent brief standards, ensuring clarity and completeness before work begins to reduce revision cycles - Lead creative capacity planning, balancing workload across the team, setting realistic expectations, and advocating for the team's bandwidth - Identify process inefficiencies and implement solutions to bring structure and consistency to how work moves through the creative function - Champion the adoption of AI tools across the creative team, identifying opportunities to streamline production, automate repeatable tasks, and improve output quality ## What We Are Looking For - 5+ years of experience in creative operations or a related field, with a proven track record of managing complex projects and workflows - Strong understanding of digital marketing principles, including paid media, e-commerce, and retail channels - Excellent project management skills, with the ability to prioritize tasks, manage timelines, and coordinate with cross-functional teams - Proficiency in Asana, with experience in developing and maintaining project architectures and team operating rhythms - Strong analytical skills, with the ability to identify process inefficiencies and implement solutions to drive business growth - Experience with AI tools and technologies, with a keen eye for opportunities to streamline production and improve output quality - Strong communication and collaboration skills, with the ability to facilitate project kick-offs, weekly check-ins, and milestone reviews - Ability to work in a fast-paced environment, with a keen sense of adaptability and flexibility - Strong commitment to diversity, equity, and inclusion, with a passion for promoting a positive and supportive work environment ## Nice to Have - Experience with digital asset management platforms, such as Bynder - Knowledge of Bluesign approved textiles and sustainable materials - Familiarity with the outdoor industry and mountain lifestyle brand - Experience with freelance management and co-managing relationships with external partners - Certification in project management or a related field ## Benefits and Perks - Competitive salary and benefits package - Opportunity to work with a pioneering mountain lifestyle brand - Collaborative and dynamic work environment - Professional development opportunities, including training and certification programs - Flexible working hours and remote work arrangements - Access to exclusive outdoor gear and apparel discounts - Comprehensive health and wellness program, including mental health support - Generous paid time off and holiday allowance

- Develop a strong understanding of Asana and other project management tools to streamline workflows and improve productivity - Highlight your experience with AI tools and technologies, and be prepared to discuss how you can apply these skills to drive business growth - Showcase your ability to work in a fast-paced environment, with a keen sense of adaptability and flexibility - Be prepared to discuss your experience with digital asset management platforms, such as Bynder, and how you can apply this knowledge to manage Stio's creative assets - Research Stio's commitment to sustainability and inclusivity, and be prepared to discuss how you can embody these values in your work - Develop a strong portfolio that showcases your creative operations skills and experience, including case studies and testimonials from previous employers