Creator Operations Manager - A221

About the Role

Day-to-day responsibilities will include managing campaign expectations, timelines, and creative deliverables, as well as coordinating revisions and approvals between client teams and creators. The ideal candidate will have a deep understanding of advertising deliverables, approvals, and campaign workflows, with hands-on experience in managing these aspects.

The team context for this role is dynamic, with a focus on performance marketing and social media. Reporting structures will be clearly defined, with regular check-ins to ensure that campaign goals are being met and that client satisfaction remains high.

What You Will Do

• Serve as the primary point of contact for client brand managers, managing campaign expectations and creative deliverables.
• Translate client briefs into clear execution plans for creators, ensuring that brand guidelines, messaging, and tone are adhered to.
• Lead client check-ins, manage feedback loops, and ensure client satisfaction through timely and effective communication.
• Review content for accuracy, brand safety, and campaign alignment, coordinating revisions as necessary.
• Communicate campaign direction clearly and consistently to creators, supporting them with clarifications, guardrails, and creative resources.
• Identify production blockers early and resolve them quickly to maintain workflow efficiency.
• Track campaign deliverables, deadlines, and reporting status, maintaining organized workflows across multiple active accounts.
• Escalate risks, delays, or misalignment to leadership promptly, ensuring that issues are addressed in a timely manner.

What We Are Looking For

• Minimum 3+ years of experience in Account Management, Client Services, or Campaign Management within a performance marketing or social media context.
• Proven expertise in managing Meta Ads and TikTok Ads campaigns, with a strong understanding of platform-specific best practices.
• Advanced Excel skills, with the ability to analyze data and draw actionable insights.
• Excellent communication and project management skills, with experience in managing multiple stakeholders and campaigns simultaneously.
• Strong attention to detail, with a focus on ensuring brand compliance and campaign alignment.
• Experience working in a fast-paced, dynamic environment, with the ability to adapt to changing priorities and deadlines.

Nice to Have

• Experience with additional social media platforms and their respective advertising tools.
• Knowledge of content management systems and workflow optimization tools.
• Certification in digital marketing or a related field, demonstrating a commitment to ongoing learning and professional development.

Benefits and Perks

• Competitive compensation package, reflecting the candidate's experience and skills.
• Opportunity to work with a fast-growing, innovative company at the forefront of performance marketing and social media.
• Remote work arrangement, offering flexibility and work-life balance.
• Professional development opportunities, including training and certifications to support career growth.
• Access to a global network of professionals, with opportunities for collaboration and knowledge sharing.

• Ensure your resume highlights specific experience with Meta Ads and TikTok Ads, including any relevant certifications or training.
• Develop a portfolio that showcases your ability to manage campaigns, improve brand compliance, and enhance client satisfaction.
• Practice your communication skills, preparing to discuss complex campaign strategies and client relationships in a clear, concise manner.
• Be prepared to address how you handle pressure and tight deadlines in a fast-paced environment, providing examples from your experience.
• Research Pearl Talent and their commitment to connecting top talent with innovative startups, demonstrating your understanding of the company's mission and values during the interview process.