Customer Activation Manager | Public Sector

RampRamp·Remote(Washington, D.C.)
Software Development
Excel

WFA Digital Insight

With the demand for digital transformation in the public sector on the rise, skilled professionals who can navigate complex financial workflows are in high demand. Ramp, a leader in financial infrastructure, is seeking a Customer Activation Manager to drive growth and adoption among government agencies, educational institutions, and nonprofits. As the remote job market continues to evolve, candidates with a strong background in Excel and a passion for public sector innovation will find this role particularly compelling.

Job Description

About the Role

The Customer Activation Manager will partner with public sector organizations to deliver measurable value through the successful adoption of Ramp's solutions. This role will help shape Ramp's methodology for activating and growing relationships with government agencies, educational institutions, and nonprofits.

Responsibilities

  • Lead Onboarding & Implementation: Manage the onboarding and rollout of Ramp for newly signed public sector customers, ensuring compliance with government implementation and security requirements.
  • Drive Adoption Across Complex Stakeholders: Partner with multiple departments and decision-makers, such as finance, procurement, IT, and compliance, to align Ramp with organizational objectives.
  • Serve as a Trusted Advisor: Act as a strategic consultant and extension of your customers' teams by advising on best practices, workflow optimization, and change management specific to the public sector.

How to Stand Out

  • To stand out, highlight your experience working with government agencies or educational institutions in your resume and cover letter.
  • Be prepared to discuss your proficiency in Excel, including advanced formulas and data analysis techniques.
  • Showcase your ability to communicate complex financial concepts to non-technical stakeholders.
  • Emphasize your understanding of public sector regulations, such as FedRAMP, and how you've ensured compliance in previous roles.
  • Develop a portfolio that demonstrates your success in driving adoption and growth in similarly complex environments.

This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.