Customer Experience Engineer, CXE
Software Development
HubSpotProgrammatic
WFA Digital Insight
As demand for seamless customer experiences grows, Docker's Customer Experience Engineer role stands out in the remote job market. With a 34% increase in paid media specialists needed in 2025, skills like HubSpot and programmatic expertise are in high demand. Docker's commitment to innovation and great developer experiences makes this role particularly interesting for those looking to apply technical fluency to large-scale customer success.
Job Description
About the Role
The Customer Experience Engineer is a technical, post-sales role that designs, operates, and optimizes customer journeys to drive product adoption and long-term success with Docker.Responsibilities
- Design, launch, and operate digital technical programs that drive customer adoption and maturity.
- Build and manage customer cohorts based on lifecycle stage, product usage, and engagement signals.
- Monitor digital customer journeys and continuously test, refine, and optimize them.
Requirements
- Strong technical fluency with journey design, lifecycle thinking, and data-driven optimization.
- Experience with digital, programmatic customer engagement and HubSpot.
Nice to Have
- Knowledge of cohort-based enablement, automated lifecycle journeys, and technical education programs.
How to Stand Out
- To stand out, highlight experience with HubSpot and programmatic tools in your resume and cover letter.
- Be prepared to discuss your approach to designing and optimizing customer journeys in the interview.
- Showcase your technical fluency by sharing examples of how you've applied data-driven insights to improve customer engagement.
- For salary negotiation, research the market average for Customer Experience Engineers in Canada and be prepared to discuss your expectations.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.