Customer Technology Advisor Cloud AWS
WFA Digital Insight
As the demand for cloud solutions continues to grow, with a notable 28% increase in cloud-related job postings in the past year, professionals with expertise in AWS are more sought after than ever. Kyndryl, a leader in mission-critical technology systems, is at the forefront of this trend. With a focus on innovation and customer satisfaction, Kyndryl is looking for a Customer Technology Advisor who can bridge the gap between technical expertise and business acumen. This role stands out for its emphasis on collaboration and customer-centric approach, making it an attractive opportunity for those looking to make a meaningful impact in the tech industry. Before applying, candidates should be prepared to highlight their technical prowess, business acumen, and ability to communicate complex solutions effectively.
Job Description
About the Role
The Customer Technology Advisor role at Kyndryl is a dynamic and challenging position that requires a unique blend of technical expertise and business acumen. As a trusted advisor to Kyndryl's clients, you will be responsible for driving targeted opportunities and exceeding customer expectations through the delivery of cutting-edge cloud solutions. You will work closely with the sales team, consulting partners, and customer partners to identify business and technical requirements and develop profitable deals that drive success.As a key member of the Go-To-Market team, you will leverage your technical and solution expertise to drive innovation and growth. Your ability to communicate complex technical concepts in a clear and concise manner will be essential in showcasing Kyndryl's credibility and eminence in the industry. With a focus on customer satisfaction and a collaborative approach, this role offers the opportunity to make a meaningful impact on the success of Kyndryl's clients and the company as a whole.
What You Will Do
- Develop and deliver compelling demonstrations, proof of concepts, and prototypes to showcase the value of Kyndryl's cloud solutions
- Collaborate with the sales team to identify business and technical requirements and develop profitable deals
- Work closely with consulting partners and customer partners to drive targeted opportunities and exceed customer expectations
- Provide technical expertise and guidance to internal stakeholders to ensure quality and compliance verification
- Develop and maintain relationships with external alliance partners to foster a collaborative environment
- Stay up-to-date with the latest cloud technologies and trends, applying this knowledge to drive innovation and growth
- Support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery
- Coordinate the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices
- Identify and mitigate potential risks and issues, developing contingency plans as needed
- Develop and deliver customer-facing presentations and materials to showcase Kyndryl's capabilities and value proposition
What We Are Looking For
- Strong technical knowledge of cloud solutions, particularly AWS
- Business acumen and ability to communicate complex technical concepts in a clear and concise manner
- Experience working in a sales or consulting environment, with a focus on customer-centric approach
- Ability to work collaboratively in a team environment, with strong interpersonal and communication skills
- Strong problem-solving and analytical skills, with the ability to identify and mitigate potential risks and issues
- Experience with cloud-based technologies and platforms, including AWS
- Familiarity with agile development methodologies and DevOps practices
- Strong customer-facing skills, with the ability to develop and maintain relationships with external stakeholders
- Ability to work in a fast-paced environment, with a focus on delivering high-quality results under tight deadlines
Nice to Have
- Experience with other cloud platforms, such as Azure or Google Cloud
- Familiarity with machine learning and artificial intelligence technologies
- Knowledge of cybersecurity principles and practices
- Experience with data analytics and visualization tools
- Certification in AWS or other cloud technologies
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a leading technology company and contribute to the development of cutting-edge cloud solutions
- Collaborative and dynamic work environment, with a focus on innovation and growth
- Flexible and supportive environment, with a focus on work-life balance
- Professional development and training opportunities, including certification programs and conferences
- Access to the latest cloud technologies and tools, with the opportunity to develop expertise in emerging areas
- Recognition and reward programs, including bonuses and stock options
How to Stand Out
- Tip: Highlight your technical expertise and business acumen in your application, with specific examples of how you have driven innovation and growth in previous roles.
- Tip: Be prepared to talk about your experience with cloud-based technologies, including AWS, and how you have applied this knowledge to drive customer value.
- Tip: Showcase your ability to communicate complex technical concepts in a clear and concise manner, with examples of how you have developed and delivered customer-facing presentations and materials.
- Tip: Research Kyndryl's company culture and values, and be prepared to discuss how your own values and approach align with those of the company.
- Tip: Be prepared to discuss your experience working in a sales or consulting environment, and how you have developed and maintained relationships with external stakeholders.
- Tip: Consider including a personal project or contribution to an open-source project that demonstrates your technical skills and expertise.
- Tip: Prepare to discuss your approach to problem-solving and risk mitigation, with specific examples of how you have identified and addressed potential issues in previous roles.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.