CX Resource & Staffing Manager, APJ

GitlabGitlab·Remote(Remote, Australia)
Other
AdjustExcel

WFA Digital Insight

The demand for skilled resource managers in the APJ region is on the rise, driven by the growth of digital transformation. With expertise in tools like Adjust and Excel, candidates can stand out in this competitive market. Gitlab's commitment to innovation and AI-driven workflows makes this role particularly attractive for those looking to advance their careers in a values-driven environment.

Job Description

About the Role

As a CX Resource & Staffing Manager for the APJ region, you will lead strategic capacity planning and resource allocation for GitLab's Professional Services and Education Services delivery teams. You will partner with regional delivery leadership to translate sales pipeline signals into clear capacity insights, improving utilization and staffing outcomes.

Responsibilities

  • Lead capacity planning and resource allocation for APJ region
  • Partner with regional delivery leadership to improve utilization and staffing outcomes
  • Help build scalable practices and reporting for resource management

Requirements

  • Expertise in tools like Adjust and Excel
  • Experience in resource management and capacity planning

How to Stand Out

  • Tip: Highlight your experience with resource management tools like Adjust and Excel in your application.
  • Tip: Showcase your ability to analyze sales pipeline data and translate it into actionable insights.
  • Tip: Be prepared to discuss how you've built scalable practices and reporting in previous roles.
  • Tip: Research Gitlab's values and be ready to explain how your own work style aligns with them.
  • Tip: Prepare examples of how you've improved utilization and staffing outcomes in previous resource management roles.

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