CX Technical Content Design Intern (Summer 2026)
Other
WFA Digital Insight
The demand for skilled technical content designers has surged in recent years, with a focus on creating user-centric documentation. Dropbox's Virtual First approach has set a new standard for remote collaboration, and this internship offers a unique chance to be part of a pioneering team. With the rise of digital adoption, companies are looking for talent who can bridge the gap between technical expertise and customer needs.
Job Description
About the Role
As a CX Technical Content Design Intern, you will play a crucial role in ensuring Dropbox's self-serve teams can confidently adopt and grow with the company's products. You will work closely with the Technical Content Strategist to develop clear, scalable, and impactful technical documentation.Responsibilities
- Execute and deliver technical documentation that enables customer success across various use cases
- Collaborate with cross-functional teams to develop content that empowers users of all levels
Requirements
- Strong understanding of remote work and digital skills
- Ability to work in a highly collaborative environment
How to Stand Out
- Familiarize yourself with Dropbox's products and services to understand the company's technical landscape.
- Showcase your ability to create concise, user-friendly documentation in your portfolio.
- Be prepared to discuss your experience with collaborative tools and remote work environments.
- Highlight your understanding of customer needs and how you can empower users through technical content.
- Be prepared to provide examples of your work and how it has impacted customer success in previous roles.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.