Dental Admin Assistant (BIL)

## About the Role As a Dental Admin Assistant at Berry Virtual, you will play a vital role in supporting healthcare providers and ensuring seamless operations within a medical office environment. Your day-to-day tasks will include managing dental records, scheduling appointments, and communicating with patients and healthcare providers. You will be part of a remote team that values collaboration, innovation, and patient care. The dental admin assistant role is critical in maintaining the integrity of patient records, managing appointments, and ensuring compliance with regulatory standards. Your attention to detail, organizational skills, and ability to work independently will be essential in this position. You will be working closely with healthcare providers, billing departments, and other administrative staff to ensure efficient and effective operations. Your ability to communicate effectively, both verbally and in writing, will be crucial in this role. ## What You Will Do - Coordinate and schedule appointments for healthcare providers and patients - Manage calendars to ensure efficient use of time and resources - Facilitate communication between patients and healthcare providers, including relaying messages and scheduling follow-up appointments - Maintain accurate and up-to-date medical records, including patient histories, treatment plans, and test results - Assist in coding procedures and diagnoses accurately for billing purposes - Collaborate with the billing department to resolve any discrepancies and ensure timely reimbursement - Manage prescription refills, including coordinating with pharmacies and obtaining prior authorizations when necessary - Maintain medication records and ensure patients receive necessary prescriptions in a timely manner - Engage in virtual team meetings and collaborate with colleagues to coordinate patient care and administrative tasks effectively - Utilize virtual communication tools to facilitate seamless collaboration and information sharing - Input patient information, treatment plans, and other medical data into electronic health record (EHR) systems accurately and efficiently - Organize medical records and documentation to ensure easy retrieval and accessibility - Verify patient insurance coverage and eligibility for medical services - Communicate with insurance providers to obtain necessary authorizations and resolve coverage-related issues ## What We Are Looking For - Proven experience in the dental healthcare industry - Proficiency in English communication, both written and verbal - Proficient in dental EHR and EMR systems - Strong customer service and critical thinking skills - Understanding of HIPAA regulations and the importance of patient data confidentiality - Strong problem-solving skills and ability to work with minimal supervision - Willingness to work in US time zones (PST, EST, CST) - High school diploma or equivalent - Reliable internet connection with a minimum speed of 25 Mbps - Intel Core i5 7th Generation or higher (or equivalent) processor - 8 GB RAM - 256 GB SSD or HDD with at least 50% free space available - 720p resolution or higher webcam - Windows 10 or later (or equivalent) operating system - Noise-canceling earphones or headset - A designated, quiet, and organized workspace free from distractions ## Nice to Have - Experience with medical billing and coding - Knowledge of dental procedures and terminology - Familiarity with electronic health record (EHR) systems - Certification in medical administration or a related field ## Benefits and Perks - Permanent remote work setup - Competitive starting rate paid in USD - Internet allowance - Medical allowance - Retirement fund - Paid US holidays - Paid vacation and sick leaves - Opportunities for professional growth and development - Collaboration with a dynamic and innovative team

- Make sure to highlight your experience with dental EHR systems and HIPAA regulations in your application.

• Use specific examples to demonstrate your problem-solving skills and attention to detail.
• Familiarize yourself with common dental terminology and procedures to stand out in the interview.
• Be prepared to discuss your experience with patient communication and customer service.
• Consider obtaining certification in medical administration or a related field to increase your chances of getting hired.
• Research the company culture and values to ensure you are a good fit for the role.
• Be prepared to discuss your ability to work independently and with minimal supervision.